-
March 2024 by Trey Larsen
Overall this location is nice and kept together decently, however, today is the 2nd time I’ve driven over 30 minutes to get here only for their “passport photo camera” to be broken. I want to give the benefit of the doubt but it’s been extremely frustrating with this location to say the least. Decent place for everything else though.
-
February 2024 by Brandon Nguyen
The night shifts customer service has been unmatched every time I need something in a pinch.
-
January 2024 by Mary S
Great place to get all your vaccines and shots. Patient and pharmacy coordination is wonderful and everything goes smoothly. The pharmacy staff is patient, caring, and understanding. Have had all the Covid, flu, pneumonia, and other shots here.
-
December 2023 by Alex Byous
Always Helpful Friendly & Customer Service with a Smile.
-
October 2023 by Kat in Oakland
Visiting the Kaneohe Longs during my short visit back made me miss Longs in Northern California even more. Thank you for staying “local” and keeping the flavor of the old Longs. For those who think the CVS Longs doesn’t compare to how good the old Longs was, I used to think the same until I moved to the Bay Area. I feel so bad for CVS stores in the SF Bay Area dealing with all the theft and crime. It is pretty sad shopping anywhere here. I hope Hawaii stores continue to be successful and appreciate that you are still able to offer Hawaii customers good sale prices, well-stocked shelves, and local merchandise. And thank you to Kainoa for the outstanding customer service!
-
October 2023 by Deborah Okner
The worst customer service in the pharmacy. Lied to me saying my doctor hadn't called my script refill in. I'm going to have to move my drugs back to Ewa where they actually get filled correctly.
-
October 2023 by Gia K.
Rude old man working the cash register. Fire the old grandma and hire young kids who can actually give good service.
-
September 2023 by Monica DeCosta
I was waiting in line a women came from across the store with her gallon of milk walked straight to the cashier and your cashier didn't even tell her to go wsit in line. You guys put up.that line not the customer please have your cashiers follow procedure. The cashier had her nerve to tell me to go to the next cashier what a shame. That happened today.
-
September 2023 by Jerry Wang
Received wonderful & efficient service. All went well. A great experience.
-
August 2023 by Leslie and Wayne Lewis
Nicely organized, clean store with a wide selection of goods including many local products. Quick check out often with a smile, 24 hour convenience.
-
August 2023 by Vicki W.
Had to pick up a prescription. The staff at the pharmacy were among the most pleasant and helpful. My prescription was at another Longs on another island! They quickly had it transferred and filled it within 20 minutes. Amazing customer service! Well done team.
-
June 2023 by Koi Monogatari
Great store with huge savings. Carries many necessary items and they are very well displayed. Clean store with many dedicated and helpful staff. Better than most of the regular markets near by. Probably would shop here more if they carried more grocery items.
-
June 2023 by Jeff Kino
Long's was better before it was bought out by CVS. Store brand prices are expensive compared to when it was Long's branded items. Ask almost any longtime Long's shopper that remembers before CVS days how they feel. Most will comment that CVS,,-owned Long's is not as good as pre-CVS days. That's unfortunate because CVS doesn't seem to care.
-
June 2023 by N. Elliott Noorlun
I'm happy to be on this public forum to sing the praises of "Kathy T." that works in the pharmacy of this Longs Drug Store!!!! What a delightful lady of warmth and smiles that make you feel like you're part of her ohana (Hawaiian for 'family')!!! This dear lady needs to be rewarded for making all of us customers smile by her bright personality and happy heart each day we see her!!! Excellent job, Kathy T.!!!! ;o)
-
June 2023 by Yuki Tokuyama
Waste an hour just to be told they didn’t have enough to fill my prescription. I don’t mess around with unreliable pharmacies anymore. Pali Hwy Longs is way better.
