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January 2024 by Mandy S.
Love this jewelry placeThey make beautiful Hawaiian bracelets and you get to design your own and they can make it for you.
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January 2024 by Natalie V.
I am newly engaged and unfortunately, the stone fell out of my engagement ring. I contacted four stores to repair the ring with one having a week and a half wait time, another quoting me $375 to bend the prongs back into place, and the last two denying me because of the material of the ring not being high enough quality. I felt completely defeated. JYL was the last place I tried, and when I told Jennifer my story, she agreed to help me! She told me to go shop for 20 minutes and she would have it ready, and for only $30. I was so happy and relieved that I started to tear up with joy. When I picked the ring up, it looked brand new. She did an incredible job and when I say that she is a life saver, I truly mean it. Jennifer, if you read this, thank you for taking a chance on my ring, you have given me the best customer experience I've had in my life. 10/10 recommend.
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December 2023 by Glenn C
Quick service with easinable pricing.
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May 2021 by FRANCI S.
Me and my husband have purchased from here before and didn't have a problem until now. We were looking to purchase a 40mm. Hawaiian bracelet and got some pricing on the work. We returned to JYL and had a conversation with Tony about grams on bracelet and was told it would be a certain amount and then when we had the work done and picked up the bracelets weight on the gold was short grams from what we were originally quoted. Very disappointing!! I reached out to both Jennifer and Tony and at first they said they would refund us money back and then when it came time to get a refund they said that they will not refund any money. Do not purchase from this shop unless you want to pay more then what your jewelry is worth. You will be over charged and not be satisfied with the price you pay. Very sad
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December 2019 by mr. comeaux
Good quality service when I got my two set rings .. quality workman ship. And done in a quickly Maner. I would recommend this place I will go back again in the future
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September 2019 by Betty T.
Jeniffer was fixing my necklace, She did PERFECT job, reliables and quick . High recommend!
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April 2019 by Marlee Murdoch
I've brought my wedding ring in twice for sizing/repairs and have been so impressed! They do great work for a great price and always done so fast!
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February 2019 by Wina G.
Jennifer has repaired several pieces for me and did a great job. She is very honest and will tell you if it's worth repairing. The selection of jewelry is not as large as others but the prices are fair. They do a lot of gold Hawaiian jewelry and customizes. It's a small shop across Zales in Windward mall but I love the personalized service you get!
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September 2018 by Kim Taratko
I thought this place was excellent ! I came in to ask if they could solder 3 rings together to make one ring and sure enough she said yes. I hate leaving my expensive diamond rings for repair that usually would take at least a week. So I asked if I could wait while she did it and she politely said well of course. She cleaned and polished it first then made my beautiful ring exactly how I wanted it. It took about 35 minutes and it was only $60. Other places I priced was about $250 to do the job since it involved platinum and diamonds. Professional and very nice . Perfect work, I'm very pleased and will be back again and again . This place is a gem! If you need any repair for your jewelry and want it done right, quickly and cheap, come to see them . Highly recommended!
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May 2018 by Jhezyszky E.
Just ordered my daughters custom 14kt solid name necklace! I was very excited about it until I saw the finished product! First of all the name necklace looked awful! The letters of her name were uneven! Asked the owner why the letters weren't even, she couldn't give me an answer and told me she can adjust it! She took it in the back to bend the letters straight together....came back and told me that these necklaces are adjustable and some people liked the name curved, well......the only curved part in the name was the first three letters, mind you she has 8 letters....! Even after she bent the letters straight, some of the letters were not portioned to one another! I was going to order another necklace from her for my second daughter but def will not be returning to this company, the craftsmanship is hideous! There is another jewelry store upstairs from this shop and is about the same price and at least the name is all proportion to each other and looks way better....wish we walked into that previous store before walking into this one! Don't waste your money here!!! I spent hundreds of dollars on the necklace and I'm totally not satisfied, to make matters worse....the store owner won't redo my necklace to my satisfaction!
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May 2018 by Olivia N.
Jennifer was awesome. She gave me a quick quote and was able to repair my diamond ring by the next day. If it wasn't for her I would've lost my diamond.
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February 2018 by L B.
I'm so happy I found Jenny, the J in JYL Jewelry! She understands what I'm looking for, does really nice work, is dependable & easy to work with, and personable, too! She and her husband are a good pair. I highly recommend JYL Jewelry.
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January 2018 by Madison M.
Had my ring resized 2 sizes here within an hour! They did an excellent job and it was so much more convenient that I didn't have to send my ring off for two weeks. There was no damage after the sizing too, the owner was super sweet and it was only 45$ for the whole sizing when zales across the way wanted to charge me 150$ and send it away for two weeks.
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November 2017 by Shailynn C.
Our family have purchased a few items from this jewelry shop. The husband and wife owners are very professional and courteous every time we walk in. They are helpful in giving great ideas for the finished product and efficient in getting the jewelry made and completed on time. We have been more than pleased with the craftsmanship and will be purchasing more items in the future. Definitely look to JYL Jewlery for your next purchase. Shailynn
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April 2017 by Sean Chun
Resized my wedding band here. For my ring back dented/bent, scratched in the area where the resizing was done. One of the 4 diamonds for cracked, now it looks cloudy. And the 4 diamonds fell out of alignment. Both husband and wife wouldn't take responsibility. I said the least they could do was refund me for the horrible resizing, they refused. I took my ring to several other jewelers, and they all confirmed that it was a bad job.
