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8:30AM - 5:30PM
46-025 Alaloa St, Kaneohe
Truck Rentals
“I was hesitant to use this place from all of the reviews I read. After looking at my different options, I decided to roll the dice! I am so glad I did. The first person I dealt with was on the phone. She was full of sass. If one wasn't paying attention... her humor would come off as brash. It is sass mixed with dry humor. She had me laughing as she was giving it to me! In truth, she was giving the best options to save money (rent on Thursday vs. Friday, etc.). I was ready for round two when we picked up the uhaul, and it was a super sweet lady at the desk. She gave us all of the information and made sure we were tracking the need for a gas receipt for the return. The next day, we returned to find a different sweet lady. We left her the keys and she said she would follow up. When she followed up, everything she charged us for was what we were already tracking. No hidden cost or over charge. The staff were great. The truck was clean and ready. Location is great to, the gas station is less than a minute down the road. Super convenient for pick up, fill up and return. We had zero issues. As my wife said, it was our best Uhaul experience ever. This was our experience. I would rent there again!”
“Just rented a car for vacation. WAY less expensive than the big brands. Reserved a 7 passanger SUV. Got a newer Chevy Traverse that worked great. Loaded edition with leather and navigation. Didn't have to buy a nav package like the other guys. Pick up shuttle was quick n easy. Vehicle was clean, people were friendly, and they let ya leave it at the airport for an extra $27 so no Uber or taxi ride. Just drive up, drop off everyone/bags, then park it. Super easy and cheap($8 day) to add an extra driver. No BS charges for this n that. No shady dents or dings because they take pics while your standing there and had no problem with me videoing it as we walked around the vehicle. Paperwork was easy and usual items. Will use again for sure!!! Cost was less than $500 for over a week compared to $2544 thru Sixt or even more on Enterprise.”
“Great customer service. The same person who booked my reservation was the same person who checked me in and out. I can’t remember her name but super kind and explained everything really well.”
“I dreaded having to deal with a storage facility, but with Paris's help, I felt super comfortable leaving my items here. She was diligent at explaining everything thoroughly, and I knew exactly what to expect. Would recommend Paris and this particular storage location to everyone! What a great experience.”
7AM - 6:30PM
1687 Kalauokalani Way unit a, Honolulu
Truck Rentals
“Great customer service will definitely recommend friends and family to this location. Sam , Erin, and Diane great doing business with them. Awesome team! Never regretted coming here for my 5 storage units and also using the uhaul to haul my things to my new home.”
“Best experience ever! We loved our rental and wish it was our own truck. We rented an 2024 GMC Truck. Didn’t want to return it, wanted to trade it with my truck that just came out the shop. Easy and quick transaction with the best Agent ever, she was awesome!”
“Of course with EVERY place of business there's always a couple of employees that need a refresher course on customer service. But most of the employees are very nice. I believe it's because of their awsome female manager. Sorry, I don't remember her name. But she IS how a manager should conduct themselves.”
“I had a great experience with this U-Haul location. The staff were friendly and helpful. The storage building and the cargo van I rented were very clean. I recommend them if you need to move some furniture!”
“Great experience and customer service. Jake was really helpful and professional. He was holding down the whole place on a Saturday and doing an excellent job. Thanks!”
“Just wanna take a moment to say Nicole, the uhaul specialist who delivered and picked up my containers, was extremely professional. She knew what she was doing, the service was quick and painless. She also answered all my questions I had. Will absolutely use again in the future.”
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“Leinaala at Kaneohe Public storage was so helpful, knowledgeable, effervescent and patient. She helped us sign up for a rental space and taught us how to navigate the app. A dedicated employee. We appreciated her. Ed McInerny and Napua”