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December 2023 by Anetonr A.
Terrible customer service!!! I always did love shopping at this location and I never experienced a very rude cashier like (Trish) she already seemed like she was having a bad day.... I asked to purchase a bag but I forgot I already had shopping bags to put my stuff in. So I told her oh I'm so sorry, but I don't need the bag after all she just looked at me rolled her eyes and flew the bag on the floor. This is terrible I asked her what is her name and she kept holding her name badge up and kept saying ITS TRISH ITS TRISH MY NAME IS TRISH...... never again
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November 2023 by Randy Kosuga
Very clean store. Lots of merchandiseVery good prices. Greeters are very cheerful when you arrive. Cashiers are hit and miss. Got what I was looking for at great price. Can't ask for much more.
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November 2023 by Aline Logan
Best prices for name brands and great variety of items.
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August 2023 by Lily Mejia
Always find great deals!
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August 2023 by MCOC NOOB GhOsT
This is an awesome store, never dissapoints and staff has always been friendly. I love that they have foreign things to buy and it's very affordable!
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August 2023 by Aaron Yeip
Large Ross with a pretty great selection! The clearance men’s clothing section was great.
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July 2023 by Bradley Morrison
I get a lot of my clothes from here. I took away a star because some of the men's colognes they sell for higher than the regular price at other stores.
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July 2023 by Dean Baba
Just go to see if there is anything I definitely don't need but may want
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June 2023 by hannah tod
Very rude staff member at the changing rooms, I was unsure of there procedures of hanging the item for the staff member to check how many garments I had on entry and exit of changing room. I was questioned and treated as If I was stealing
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April 2023 by Raynette Weisskopf
Always affordable!Always able to find what I need/want.Friendly service,entering&exiting and at checkout!
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March 2023 by Xxxiphone 1314
Add also Ross talks badly about customers through their microphones. I have heard them. Do not shop here ! Especially not the Kaneohe locations. I heard staff complaining about how miserable a the customers are and how they steal everything. absolutely repulsive staff and behavior. They flirt with each other and one girl keeps walking between two male employees every time I walk into the store!! I tried to call them and let them know their behavior but they gave me bad attitude and put me on hold for 10 minutes and told they were closing the store and to stop calling. I called and asked her to stop walking between male employees while people are trying on clothes because it’s not appropriate and she said she was just doing her numbers. Ross is probably the worst place to shop these days. I walked in believe last night and I was flabbergasted !! I believe it was the same girl and she continued to pass me worth another male associate gossiping and talking story, both ignored me and did not say hi. She then proceeded to take out some racks and follow me down the halls and around the store staring at me. Ridiculous place!!! Unprofessional staff and I have heard staff talking about dating to each other before. Ross is a terrible place to shop!! She continually chats with male associates then stares at females shopping in the halls and nobody complain! Ross what are you doing to customers?
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February 2023 by Deborah Okner
I was bummed. Usually a lot of selection. The store didn't have much today
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January 2023 by Martha Yamamoto
I received excellent customer service in every way.
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January 2023 by Rob Gonzalez
Friendly people and the registar line moved quickly. Need more mens 3x and up an more mens shorts 40and up
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December 2022 by jonny craig
Awesome place to shop for clothes and homes good also for men's grooming items