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August 2023 by Di8O8
There is a barely 30-year old hapa lady who is not welcoming at all. I've been going there for a simple cut because that's all I need for a few years now. Not everyone "needs" a cut, style and blowout, you are supercuts, not supersalon. The saving grace is the other stylists that are fabulous.
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July 2023 by Joshualarry T.
I don't even know what to say,,,, my second time there and both times were ********** !! The price was too high. First time was super cut next to Walmart, second was Kaneohe,,, they only cut the bottom half, not even touching the top,,, same time charged me $29.99, and I can still see the lines on the cuts they made. Worst ever in my life
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June 2023 by Dante Ticman
They made my haircut feel amazingService: Haircut
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May 2023 by Chase M.
you got my brotha F***** UP. this is unacceptable. right before summer to. Definitely won't be returning!!!!!!
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April 2023 by Cats B.
Friday, 4/21/23 9:30 am. What a pleasant experience, especially with current staffing shortages in all industries.This tiny little shop in Kaneohe is tucked away between some bigger and more iconic businesses (Teddy's Bigger Burger, Pet Mart, Walgreens, Jamba Juice, & Starbucks). But if you are looking for a GEM in the hair care business this shop is a must try.Manager Deja and her staff do an excellent job in providing customers with Top Notched Customer service. Although parking may at times be challenging, you will enjoy the friendly staff, the professionalism, expertise, and clean spacious stations and waiting area.
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March 2023 by Edwen Ducusin
Bad haircut. No resolution. This was my first visit here and I don’t remember the name of the lady that helped me. Very nice in general but just a bad experience regardless. The haircut wasn’t looking the way I wanted. It was more round than straight and also not as blended (obviously noticeable where the lines of the different clipper attachments were) so I asked to fix it up a little bit. She said she could try to fix it but it could just by “my head shape” and then proceeded to go in with the clippers with a shorter attachment and make it worse. I get the same haircut every time so I know it’s not “my head shape”. She then brought over another employee to assist and the other employee just validated her instead of actually assisting and also said I need to just grow it out. No offered compensation.Service: Haircut
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March 2023 by Edwen D.
Bad haircut. No resolution. This was my first visit here and I don't remember the name of the lady that helped me. Very nice in general but just a bad experience regardless. The haircut wasn't looking the way I wanted. It was more round than straight and also not as blended (obviously noticeable where the lines of the different clipper attachments were) so I asked to fix it up a little bit. She said she could try to fix it but it could just by "my head shape" and then proceeded to go in with the clippers with a shorter attachment and make it worse. I get the same haircut every time so I know it's not "my head shape". She then brought over another employee to assist and the other employee just validated her instead of actually assisting and also said I need to just grow it out. No offered compensation.
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March 2023 by Tracie poyer
Set an appointment at 10 am with Deja and was seen right away. I am in love with my highlights and the service received. Definitely will be coming back.
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January 2023 by Kalei K.
I went to get a partial highlight for my hair and the stylist barely spoke English, but the other stylist helped communicate and I decided to go forth with my partial highlights. Well she did the highlights, but I needed a toner too. My fault wasn't asking how much more the toner would be. This stylist charged my $60 for the toner and $90 for the partial highlights. I feel ripped off and she barely blow dried or styled my hair at all. I left the salon with wet hair so I couldn't really see my highlights. For $150 you would think they would blow dry my hair completely. Never again... how can toner be $60 when the price starts at $25?
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December 2022 by Dustin Hattenburg
UPDATE: Last 2 visits have had a delay in appointments, appointment today was for 5:40 and I was not even acknowledged when walking in, both stylists working never took the time to even check me in or say hello. Walked out at 6. ☹️Great job, zero wait
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December 2022 by daykyrie
I've seen Vickie twice now and she was great both times. Bit of a wait the first time but the second time was no wait at all. Made appointments online and had good experiences both time. I swear she takes notes or has the best memory ever because she remembered me 5 months later.
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November 2022 by Emmy N.
Have you ever gotten a haircut and subsequently lost your will to live? No?! Then you've never been to Supercuts! I got the worst haircut of my life here. I thought my stylist was a great listener because she was so quiet as I explained all the nuances of my hair. Blah blah blah. I showed her a picture of what I wanted and she said she understood and then proceeded to do something completely different. Joke's on me ... turns out she didn't speak or understand English very well at all. So she did exactly what I asked her not to do. I said, "do not cut this short," and she only heard the last three words... "cut this short." She put my hair in a ponytail and cut it too short with the first cut. She cut off over 2 years of growth. I gasped. There is only one length that looks bad on me and she found it which was STUNNING (hair falling below cheekbone and above chin line). I can do pixie or just above shoulder length, but nothing in between. My hair is now 4 inches shorter than expected or desired. I do not want a pixie cut at this point in time. At that point in time I had to decide whether I wanted to be kind and hold my tongue or tell her the truth that my hair was too short and there was nothing she could do to fix it ... 10 seconds into the haircut. She had to finish my hair so I chose non-violence. At the end of the haircut when I gently explained to her that my hair was too short, she was still going at it with the scissors because maybe she thought I was asking her to cut it shorter, which I was not. God help us! I still left a 33% tip because i know people rely on tips for survival. She was surprised at the tip. What do you think I am, a psychopath?! Are you so bad at your job you never get good tips? People suck. Now I have to wait six months to a year and go to a real salon and pay extra money to get it fixed because it's uneven/asymmetrical (longer on right than left side) and looks goofy in back, but mostly I have to wait at least a year to look normal again. Thank you for ruining my self esteem for the next year in one fell clip. That's talent, lady. I would add photos if it wasn't so cringe-worthy. TRUE STORY. Just imagine the d*** and dumber haircuts. Never going to Supercuts to save money again. Amateur mistake.
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October 2022 by Lynda Mello
Worst haircut ever. It was a pretty simple shoulder length straight cut. The stylist rushed it and I didn’t notice how uneven it was until I got home. Very unhappy and I’m telling everyone I know to avoid this place like the plague. Go to the Windward City Shopping Center location instead.Service: Haircut
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May 2022 by Stepfenie K.
1. Made an appointment this morning for 4:40pm, I arrived on time and she asked me to wait for 20 minutes while she finished up two other clients. The wait ended up being 30 minutes. I would've appreciated it if she just apologized and asked me to reschedule. 2. I asked for layers for my daughters hair. Below is the final result. Barely any layers and $21 to cut half an inch off the back. 3. Her hair was still wet, she didn't even fully dry it/blow it out. Very disappointed. I shouldn't have paid for it but I didn't want to embarrass the hairdresser in-front of the other two parties waiting. Definitely won't be returning.
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May 2022 by Cheryl G.
I went in on mother's day with hair down to my lower back. I asked to cut it to mid back. The worker asked "bra strap" level. I said yes. I left with my hair cut to my shoulders. Not even close to where I asked. Never coming back.
