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September 2023 by Milton Kauahi
Everyone greeted me. Efficient Polite Accurate... and explained to me what I needed to know regarding my deposit.
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July 2023 by Benny the Anatolian
This place reminds me of the old tv show Cheers.When you walk in, they know your name.Always friendly and courteous.
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August 2022 by Greg Young
Nothing but excellent service at this branch- they know me, they take care of my requests quickly and cheerfully and they make me feel wanted. What more could you want?
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August 2022 by G Manila
Very professional staff.
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July 2022 by tasha morris
Always super friendly & super helpful!
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September 2020 by Glauco Frizzera
It is always a pleasure to do business here. The tellers are friendly and efficient. I also feel good because it seems I am recognized by all of them.
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August 2020 by Greg Y.
I like the small branch concept of TSB. You feel like someone is really attending to your needs and not passing you around from one employee to the other. This branch is staffed with particularly friendly people, the manager Lori was very helpful in opening accounts and getting competitive deposit quotes. I was so impressed that when I had the chance to start a large commercial CD I immediately thought of coming here. Free safety deposit box for kupuna, what a deal! And, they promptly answer the phone!
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January 2018 by Gary N.
Professional and fast service made my visit here pleasurable and quick. This bank has clear signage on Kawa and Kahuhipa Streets, but the entrance is located behind a metal gate that brings you to the middle of the building. Parking is limited to about a dozen stalls out front. Conveniently located by Aloha Gas Station next door.
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June 2017 by Ryan Eckroth
I've had nothing but good experiences with this branch (and the downtown one before this). Even when I did not agree with a charge or policy I felt I could bring it to their attention and be treated respectfully. Definitely better than First Hawaiian where I was treated like a potential criminal when I opened a business account with a Navy Federal check!
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February 2017 by Arialle Haiola
Nothing special here, service was just BLAH. Inquired about a savings, I was placed on the side table just waiting till she set up the account at her window. I signed and I was out. Seriously they don't even try to get to know their customers.
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July 2014 by Al Keali'i Chock
Very helpful, accommodating, and friendly staff. They are TERRIFIC! Excellent bank to have - real free checking!
