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February 2024 by Maritess C.
I came shopping here needing more push up bras because I honestly don't have very many at home. Trying not to pack much but I really needed them. Prices are fairly high for a bra but I didn't care because I needed them. Jackie assisted me yesterday afternoon. She was very helpful in helping me find my size. They had different colors to choose from. I ended up buying a pink and red one for Valentine's Day. Hubby isn't here to be with me but I wanted to feel in the spirit of Valentine's Day. The cashier was super nice and helpful. Use your credit card because you gain points and earn stuff. I saw that I got a free Valentine's Day blanket for free. I spent over $100. She also gave me a coupon if you spend $50 or more you get like $20 off using your coupon. The store was clean and organized. Jackie was super funny and helpful. Go ask for her. This location wasn't busy which I liked. I would come back.
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January 2024 by Eastside ER
Cashier was awesome
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October 2023 by Sheldyn Hawea
I had a really good experience here with Misty, Lilly and Jackie. I was helped by all 3 of them and they helped me get what I need super fast and made me feel comfortable and we’re just overall super kind.I will always go to this location because of the customer service I received here!
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October 2023 by Malika Iagafarova
Was buying a sports bra and Misty helped me out so much! She was so kind and easy to talk to, amazing customer service and incredibly satisfied with the purchase :)
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February 2023 by Jan Relacion
Wasn't greeted. Wasn't helped. Staff was working on talking to each other & unboxing items. Talking to coworker as she was ringing me up. Cashier did offer to sign up credit card.
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November 2022 by Tyffany McCue
Was fitted for my first bra in a few years... Jackie made us feel 100%! As a mom who's at the top end of the sizes available in store, I really love the feminine energy of VS, and this location really does it justice! Misty is my usual gal, I'll b me back for something more spicy ?
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October 2022 by Iphoneuser
Never coming here again. Very rude girl. Said welcome back and I don’t know her. Grabbed the shorts I wanted and just planned to exit. When I went to the front to get ringed up, she refused to ring me up, and said they are only ringing up customers in the pink section. I responded that the line in the pink section was taking long and she sounded agitated and called someone over to ring me up.
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September 2022 by Karla Ah Yuen
My mom love to go shopping for for all kinds of different clothes and beautiful bras
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June 2022 by Reyna A.
I'm writing this review on behalf of my mom. She said that today was the first time that she received such excellent customer service from a Victoria's Secret store associate. She said that the woman named Misty helped her today & that Misty deserves 5 stars for being super friendly & helpful. Great job, Misty ! Thank you !
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June 2022 by Lori Clark
Great store. Great selection and the service is top notch! I will be in again.
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November 2021 by Sarah D.
I had a PINK $90 reward card that expired today, but the closest stores-- Ala Moana and Waikiki-- were already closed (7PM) when I realized that I had to use it by today. I decided to go to the one in Windward Mall since it closes at 9PM. When I got to the cashier's desk, I was greeted by Lyla. I though the way she greeted me was very lovely. There were some panties that I wanted to order and asked Lyla if she could look for them on-line. Not only did she find my size, but she also showed me other colors that are available on-line in the same style. There were also 2 sweat shirts I asked her to look for. Last thing I bothered(?) her was to check the balance of a gift card that I had for a long time. The system didn't let her, so she asked Misty-- I think she is a manager-- for a help. Misty had to go-line to try to find that out, but it wasn't successful-- not their fault. BTW, Misty was very attentive while I was still shopping. The whole time Lyla was helping me with my requests, she was so sweet and kept smiling and laughed with me when we were talking briefly. I was having a bad day today, but Lyla and Misty, especially, Lyla made my night. P.S. I left the store when the whole mall was closing and when I got to my car, I realized I left my car key at the cashier's when I was paying. I called the store, and Lyla answered. I went back to the store and saw her holding my key with her beautiful smile.
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September 2021 by Danielle Elliot
Want to shout out the lady (who’s name I forgot) that was working earlier today with the colored hair. She went out of her way to help me to find the sizing I needed at another store. She even stripped a mannequin for me to get the outfit I was needing. Appreciate you!
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September 2021 by Kerry Mews
Great bargain, sale 5 for $35.00 panties in Pink. Love to shop the Windward Mall location, bus rider convenient. Staff there friendly and knowledgeable with out being pushy.
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May 2021 by Cheryl Medeiros
My granddaughter likes VC. Only reason I will walk in there. Imo a bra shouldn't cost almost $60.
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May 2021 by Lavon Silveira
Great experience ??
