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October 2023 by April F.
I miss Longs Drug Stores. It felt like home entering a Longs again! The staff is welcoming and friendly. The store is ultra clean and the choices of items are perfect. This store in Koloa is filled with local items that other stores don't carry. I'm thankful for this store! Close in proximity and stocked!! Highly recommend!!
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August 2023 by Raynette C.
The staff are always friendly. it is about time the store can update bathrooms. very poor. The pharmacist that was on 8/17 was exceptional.
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May 2023 by Google user
Great place for toiletries and snacks on your way into or out of the hotel. The store is clean, the employees are friendly, and they have a wide variety of products at fair prices. The self-checkout is nice as well and we've never had to wait in line to check out. Highly recommend if there are any odds and ends that you need!
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April 2023 by Deirdra S.
Service was excellent, clean newer store and bathroom is in the back to the right. Self checkout too.
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March 2023 by D'Anna Asher
Very friendly and helpful staff! ?
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February 2023 by Naomi L.
I desperately needed some prints made and Walmart failed me with my phone not able to make prints there. Luckily with some researching I found this Longs to have a photo printing machine. It was easy to use. And I could pick up my photos at their photo counter.. What a life saver! Needed to make a collage and this store also sells poster boards in their school supply section. Amazing!
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January 2023 by John P.
Every time I shop here there's some type of issue checking out that's caused by Longs : both their policies and lack of customer service staff. I shouldn't have to provide my data of birth to buy cough syrup - that's not the law in Hawaii, it's Longs' policy, and that's all. But if you try to checkout at their Automated checkout, you have to wait for staff to come approve your purchase. Cool if it takes 30 seconds, but it's been 3-4 minutes on average. Shouldn't take me 5 minutes to checkout when there's no one in front of me at self checkout with 4 items. Do better guys.
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January 2023 by Jackie L.
Went to the CVS in Kapaa after Dr called in prescription at 12 and at 2 when they opened again they still didn't ha e my prescription ready another 20 minute wait. Are you kidding me. You didn't even open up back at 2 when you said you would answer then we had to wait until you decided to help. Worthless.
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December 2022 by Roxanne B.
They had what I needed, Safeway didn't. No long lines or crazy drivers. Beam me up Scotty. I was in and out quickly and service was very helpful.
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December 2022 by Trish A.
A major issue arose when my hubby forgot some necessary medication at home in CA. In the confusion of trying to find where the prescription was sent after our doctor's office closed, I called Longs and spoke with Lena. She was an Angel, truly. She was able to look up my husband's information and get his a refill within 30 minutes. I wish she would have been there when we arrived to pick up this order. She definitely made our day and was a pleasure to chat with on the phone. I hope the higher ups at Longs give Lena special recognition for going above and beyond.
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November 2022 by Florie Perna
My experience with Longs drugs has always been good. If I’m unable to find something, there’s always an associate to help. I never have to wait a long time.
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October 2022 by Leah
Closed on a Friday 30 minutes early! Seriously? I rode my bike all the way here. & closed!
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September 2022 by Julia D.
We're here in Kauai on vacation from SF Bay Area and Your pharmacist is amazing. She set my expectations realistically when my Rx would be ready. I had made a call to the call center to find out where the Rx was. I then found out my daughter's Rx was sent to the Sacramento discharge pharmacy. Kapaa and Sacramento and dramatically different . They were able to do a transfer of the Rx. Thank you and your pharmacy technician for processing this for us, we greatly appreciated the time and effort you both put into this task.
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September 2022 by Ryan Mizu
Very friendly and amicable customer service that bends over backward to help even when busy. Mahalo guys!
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August 2022 by Mary H.
CVS/Long's never has the mediation I need. Gave up on them. Will drive to Walmart in Lihue. They always have what need and it's always ready when I get there.
