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October 2023 by Jim Tetler
This is the second year we rented from Island Rentals. They left the car in the airport parking lot for us to pick up and we dropped it off there when we left. The cost of renting from them was less than half of what the name brand rental companies wanted. Good service, decent vehicles, we will definitely rent from them again.
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September 2023 by Douglas Robbins
First of all, I was attempting to rent from Island Cars because of the good reviews I had heard. But got Island Rental Cars by mistake. The name is too close to the same, probably done on purpose to fool people. The first car they left at the Airport for me was an old PT Cruiser (2010 was the last year they made PT Cruiser, so it was at least 13 yrs or older), what a POS. When idling the entire car would shake as if it was going to stall. Not sure what year it was made, but its a beater at this point. But the air worked and the radio, so we figured we will deal with it. Second day of rental we barely started to go up the hill to see Waimea Canyon, it overheated and became undrivable within the first 2 miles. I called Andrew at their office told what happened and he said he would come and get us. It took about an hour, there office is about half way around the island from where we broke down. Andrew arrived and just handed me the keys to the car he drove up, no apology... nothing. The replacement car he brought us was a 2011 Honda CRV. Old, but in descent shape. We transferred all our stuff and took off, he said he was going to try to drive the POS back. I am only giving 3 stars because they took care of the situation, should be like 2 stars. But in my opinion they should have, at the very least apologized. But did'nt seem like he thought this was a big deal, business as usual. Probably happens to them all the time because of the old POS cars in their fleet. If your looking for a POS that might have issues while your trying to enjoy your vacation, then this is the place for you! Renter beware!
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August 2023 by Douglas R.
First of all, I was attempting to rent from Island Cars because of the good reviews I had heard. But got Island Rental Cars by mistake. The name is too close to the same, probably done on purpose to fool people. The first car they left at the Airport for me was an old PT Cruiser (2010 was the last year they made PT Cruiser, so it was at least 13 yrs or older), what a POS. When idling the entire car would shake as if it was going to stall. Not sure what year it was made, but its a beater at this point. But the air worked and the radio, so we figured we will deal with it. Second day of rental we barely started to go up the hill to see Waimea Canyon, it overheated and became undrivable within the first 2 miles. I called Andrew at their office told what happened and he said he would come and get us. It took about an hour, there office is about half way around the island from where we broke down. Andrew arrived and just handed me the keys to the car he drove up, no apology... nothing. The replacement car he brought us was a 2011 Honda CRV. Old, but in descent shape. We transferred all our stuff and took off, he said he was going to try to drive the POS back. I am only giving 3 stars because they took care of the situation, should be like 2 stars. But in my opinion they should have, at the very least apologized. But did'nt seem like he thought this was a big deal, business as usual. Probably happens to them all the time because of the old POS cars in their fleet. If your looking for a POS that might have issues while your trying to enjoy your vacation, then this is the place for you! Renter beware!
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July 2023 by Jeffrey Stein
Great experience with an affordable rental option in Kauai! Team was very communicative and made pick up and drop off extremely easy (got the car within 2 minutes of leaving baggage claim at the airport). Clean car worked great.
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June 2023 by Cathy L.
Easy peasy pick up at airport return to same Drive a local mobile and you love the price
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January 2023 by Chad Kochel
After a long flight from the mainland it’s so nice to not have to wait in a long rental car line. We simply walked 100 ft to the car they had dropped for us, got in and were on our way. Car was well used but in good shape and served us well on our travels around the island. Great customer service and communication. Would definitely rent again.
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September 2022 by Vanna Dufour
By far the best experience with a rental company I have ever had. The car had AC, cheap on gas, and was clean and reliable. The costumer service we received was outstanding! Andrew and Victoria were super friendly and totally went above an beyond for us. I can’t recommend this place enough, and don’t even get me started on how great the price was.
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January 2022 by Robert Abare
We rented a car from this business in September 2021 during the height of the rental car shortage and it was the best decision ever - extremely easy and affordable!!!
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November 2021 by Nima M.
This place is the easiest to work with. Super convenient service with very responsive staff. Andrew was my guy. Had a decent fleet of economic cars that he was knowledgable about. Best prices and service you could ask for.
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November 2021 by Danni Brown
So thankful for this honest local company! Was easy to call and book a car and easy to contact throughout the process. Clear instructions for car pick up and drop off! They are upfront about their cars being older/having some cosmetic flaws but car was as expected and it ran great! They have kept their prices fair amidst the rental car shortage which is greatly appreciated! I would book them again on my future trip to Kauai, mahalo!
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November 2021 by Jessica Mumm
Affordable, super easy pickup and drop off (no wait in rental car lines!) and reliable cars that will help you blend in like a local. Cannot reccomend enough, especially during the current rental car shortage in Hawaii that’s causing crazy high rates!
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October 2021 by Vanessa L.
First off yes it was convenient to have the car at the airport for us. I'd rather pay a little more next time. Because of theses issues; the brakes overheated. The vehicle was shaking as we drove down Waimea canyon. when contacted the business they informed us that this is normal. He said it's an old car so it can't be driven down all the way. He advised we should pull over let the brakes cool down drive for a little bit and again pull over to cool down. It would of been good information to know beforehand. And the brakes were super low. We didn't feel comfortable driving in it but at this point it was to late to get another rental. Rear seat wasn't bolted down right either. Our rental was 15 year old van it shouldn't be used as anymore.
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August 2021 by Gio A.
good place to rent a car although you have to reserve in advance. thank for the car seat too. bay area represent ig:gioink. hightly recommend this place to rent. Yeye mahalo Peace out out!
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August 2021 by Alley Orchard
This was the best rental car experience I have ever had! We landed in Kauai and our cars were waiting for us across the street. We were able to pay over the phone and the entire thing was seamless. We had a group of 17 people and rented 4 cars. They were all clean and waiting for us when we arrived! I highly recommend using Island Rental Cars! We will be using them every time we go to Kauai from now on!
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August 2021 by Tim Keenan
If you are looking for dependable, no frills transportation, look no further. When all other rental agencies were gouging tourists, Island rentals remained constant in their pricing. Picking up and dropping off was perfect. Communication was awesome. Pricing was one fifth of the big companies. Mahalo!
