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June 2022 by Adrien L.
Saleswoman could use some training on how to interact with customers. She was straight up rude to me and my girlfriend. Would recommend going somewhere else.
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January 2022 by Jane S.
Well, I love the colorful dress I purchased, even at $128! I talked my husband into a shirt, and he followed my prompt. He hadn't looked at the price, however, and it was $151.20! How is a short more than a long mumu-ish dress? Regardless, when he saw the price back at the condo, he beat himself up right, left, and center. We took it back with the receipt the next day and they would not refund the purchase price. The receipt had a disclaimer regarding a time limit and "SC" which we NOW know means "store credit". I am amazed at this policy and how it can be legal. My husband gave me signs to not push my complaint, but please be aware of this with respect to this store. As he says, it is his fault, but omg! We don't generally spend that amount of money on clothes - actually, we have never spent that much on either type of clothing. It is a story to tell, though...
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August 2019 by Leslie M.
This by far was the worst shopping experience I have ever had!!!! the customer service was horrible! I had the best time vacationing with my girlfriends, until I decided to go into this shop to buy an OVERPRICED sundress!!! I put the dress on in the store Bought it and the woman helping me took the tags off I left WITH the receipt got in the car and decided it was too big and too much material!!! Literally 3 hours later I Tried to return it with the receipt and I was told I could not get my money back or get an even exchange for another dress! They were so rude not accommodating didn't care said the tags were off( but I had the receipt )the employee took off the tags they wouldn't do a thing didn't even try to be nice or helpful!! I was mortified so I gave them the dress back and the receipt and left with nothing!! I basically got ripped off for $154.00 they refused to refund my money or let me exchange for another dress They didn't even try to make it right so I had to report to my credit card as fraud. So if you do buy from this ridiculously overpriced store you better like what you get because you will get shut down if Your not happy with your purchase! And the owner was classless as his employees. BOO TO TROPICAL NIGHTMARE TANTRUM NO ALOHA THERE THATS FOR SURE!!! BUYER BEWARE!!! TROPICAL TANTRUM ARE THIEVES!!
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June 2019 by Tammy Y.
Lovely shop with so many Indonesian batik tie dye prints to choose from! There is literally something for everyone in here and the girl working up front was so sweet and helpful. It's a tiny shop and can easily get overcrowded, but the racks are chock full of goodies. If you want the fancier dresses with beading those are up front and are very pricey - they had a great sale rack up front and scrunchies to match nearly every dress in the shop - so cute!
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May 2019 by Laura D.
I've visited this store two years ago and purchased what has become my very favorite dress. I remember how nicely I was treated, and appreciated the quality of all the products available for purchase in the store. My dress has held up very well, my husband bought a shirt, and his shirt has also become one of his favorites. The prices are reflective of the quality of product you're getting. I wanted to write this review because of the above and beyond service I just experienced. I have a friend that lives on the island, and I do not. I live over 5000 miles away. I called the store, and I asked for a gift card. I wanted to see if it would be possible to surprise my friend by delivering the gift card to her home, which is 10 minutes away from the store. The gentleman on the phone informed me that he would be happy to do it for me, at no extra charge. Not only was the gift card delivered, but I believe it was Parker chose to take the experience to the next level and handcraft a beautiful Plumaria lei for my friend, no charge, refused a tip, and texted me a photo of my friend with her pretty lei and her gift card. I would have a hard time believing that hand delivering gift cards is normal for this business, but not for one minute was I ever made to feel as though anything I was asking for was inappropriate. I appreciated the aloha spirit that I just don't get to receive here where I live. This really was above and beyond, and I think when businesses go out of their way to add a heavy helping of love of humanity, they deserve recognition. I really do love the products in the store, and I can't wait to get back to the island to patronize their business again. In the interim, I hope this nice review will convince you to visit this lovely establishment. They have things for both men and women, and I believe children as well. I could not be more pleased with the products, and especially now this off-the-charts service. Thank you Parker. You helped me to put a little magic into the day of someone that really deserved it.
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December 2018 by Kristina T.
I was strolling around Kapaa one afternoon and saw a sign that states, "Hawaii's Most Popular Resort Clothing Boutique." Curious, I stepped inside. Two energetic ladies greeted me, talked about the store, showed me some stuff, and then found outfits for me to try. Overall, I had a lot of fun since I had plenty of time to kill that day and ended up leaving with a cute dress and coordinating earrings and sandals. The store is small, but it is packed with clothes and accessories. The clothes are made from hand-painted batik, and everything is made in Bali. There is a great selection of cute and colorful designs for both men and women though the store is almost all women's clothing. The stuff here is pretty expensive, but you can get a completely matching set from head to toe. The online website states that there is free custom alternation, but I did not see any signage in the store advertising it. Be aware that there is a no return policy.
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July 2018 by Hamlet S.
Here's the problem. They lie about the product claiming it's locally made then back track. They don't know the product very well and are pushy. Moreover, overpriced. And finally, they basically told me I was fat...twice. Once when I said I was a size 12 and the woman said I was a 4x AND a second time when the guy tried to push me into a 2X. The L and XL both fit but I walked away. This review is for the Hanalei store. Both employees are not very aloha.
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July 2018 by Nick S.
I was trying to decide on a dress, and the sales woman told me about six times, "If you don't like it you can return it! If you don't like it you can return it!" When I decided I didn't want it and came back to return it literally 15 minutes after I bought it, suddenly she was able to articulate their return policy that you CAN'T actually return it, you can only get store credit. She was not nice about this at all. I've worked retail before, I would never play that trick on a customer. Cheap mean slimy sales tactics. Too bad, this place has some pretty stuff. A little customer service and it could get 5 stars. As of now, take your money somewhere more ethical.
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June 2018 by Karen D.
Wonderful well made clothing. Unique and colorful. They carry a wide range of sizes including kids and men's fashions. They also sell coordinating accessories. Well worth a visit!
