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January 2026 by Jerry Gutierrez
This FedEx location inside the Kapolei OfficeMax is excellent for quick shipping needs. They offer a convenient drop-off box right at the front entrance for labeled packages. If you need supplies or assistance, the customer service desk provides envelopes and the staff is very helpful. I visited during a quiet time, making the whole process incredibly efficient.
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January 2026 by Kendra Aloha
Not a real Fedex. They can't do anything here. Have to go Pearl City if you want any of the normal services. Don't waste your time.
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August 2025 by Steve
The worse customer service ever. They'll just sit there on their computer and not help the customer.
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June 2025 by Nxyme
Friendly staff and speedy service
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March 2025 by Gary Tomita
Very convenient location. It costs me less to return the wrong parts that were sent by a California Dodge dealership.
Excellent and efficient service right in Kapolei.
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March 2025 by Michelle
First time at this location. I love that everyone is so welcoming. Everyone greets you as you come in. Ask if you need help with anything. Shay & Misha (not sure if I spelt it correctly) were so helpful today. They went above and beyond to help. I appreciate it. Definitely recommend this place.
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December 2024 by Zenna Macgregor
Zero stars would be more like it! It’s a long story of how a simple request to send a less-than-one-pound package FedEx was quoted over $100, then over $70, then over $40 to go from Oahu to Idaho. Then it’s supposed to arrive FOUR DAYS later and it’s now FIVE DAYS later and the tracking shows it’s still on Oahu! I wanted it sent FEDEX and upon looking closer at the receipt the employee sent it USPS Priority Mail instead! For nearly $50, a very time-sensitive package is not arriving until God Knows When! Next day I take similar package to Pearl City FedEx and it cost $11.27 and arrived at same destination in Idaho in 3 days! If FedEx is going to have an office inside of an Office Max, those employees need to know what they are doing!!
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December 2024 by Mike P
Very fast and friendly service.
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June 2024 by Rodrigo Gaba
Quick and easy drop-off, customer service was excellent!
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April 2024 by RVDIVNCE
Friendly staff and speedy service
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December 2023 by Brian Kuriyama
They don't accept packages with batteries in it. Not listed anywhere obvious. Wasted 30 min to drive out of my way. Do not recommend until they make this restriction obvious.
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May 2023 by Kekoa Gallant
Drop off is located in office max just a little ways from target
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January 2023 by Steve D
Fedex ShipSite was great, in and out in 5 minutes. Good staff. Avoid Walgreens Ewa Beach as they won't help with Fedex even though they are listed as a ShipSite.
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November 2022 by Tari Morales
Only a drop box located at the entrance.
