Hardware Hawaii is a highly recommended hardware store known for its excellent customer service and welcoming atmosphere. Customers often mention the friendly and helpful staff, who make visitors feel at home and are willing to go the extra mile to assist with their needs. The store's layout is clean and organized, creating a pleasant shopping environment. Staff members like "Claire," "Frank," and "Bo" are praised for their dedication, problem-solving skills, and kindness, often exceeding expectations. Whether customers need gardening supplies, auto key copies, or specific hardware items, they find the assistance they require. The store offers a good selection of products, including modern hoses, planter boxes, and key blanks, often at competitive or slightly lower prices compared to other hardware stores. Many customers appreciate the extra effort put into helping them, such as searching for hard-to-find parts or providing discounts to veterans. Overall, Hardware Hawaii stands out as a place where customer satisfaction is a top priority, with a warm "Aloha" spirit that makes every visit special. This combination of friendly service, good selection, and fair pricing makes it a favorite on the island.
First time here and received immediate help. 7th store I went to today and they had every item I was looking for today. Will be coming back!
June 2026
This place is always the greatest and easiest experience. I am not knowledgeable at all, but with a job and house that always seem to need repairs THIS IS THE PLACE. Staff are helpful and at this point Hardware Hawaii is cheaper than other stores!
July 2025
Great customer service. Little more expensive than big box stores but worth it. A lot of times, Hardware Hawaii has exactly what you need while the big box stores don't.
