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February 2024 by Nvr D.
Whil browsing my baby peacefully asleep in the stroller, I was approached by one of your workers. Instead of offering assistance or engaging in a courteous manner, the employee proceeded to make loud and disruptive noises in an attempt to wake up my sleeping baby. This behavior was not only unprofessional but also deeply distressing. As a parent, the well-being and comfort of my child are of utmost importance to me. It is unacceptable forany employee to intentionally disturb a sleeping infant, especially in such a thoughtless and disruptive manner. This incident not only caused unnecessary distress to my baby but also disrupted our shopping experience and left a lasting negative impression.
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December 2023 by 福住朗
The familiar H.M Kapolei store.
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November 2023 by Irene M.
Happy & Merry... I'm sure it's nothing like it but that's what it feels like it stands for as every time you step into a H&M it's how you feel as it's filled with clothing of all occasions including athletic wear. With formal to casual, shirts to dresses this Kamakana Alii location is a must visit even if you're not looking for anything you're sure to find something at a great deal but it's the accessories section is my absolutely favorite with totes, jewelry and so much more it's always a fun and fabulous find. The staff here is always helpful whenever I'm looking for a specific size and style I can get lost looking for items here and there's just so much to see, this store is nice and organized with price friendly items making it a dream. Thank you!
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September 2023 by Seantill Dawn
I thought this place was pricey! It isn't! I got a whole suit and two outfits for under $200.
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September 2023 by Maritess C.
My daughter wanted to shop here for something. She found a nice sweater on sale for $12.99. I found a men's tee shirt for $3.00. Such a deal. I ended up buying it. You can't have too many shirts. The store was clean and nice. Very bright. Pretty nice clothing here but get them on sale. Never buy regular price. It was still too pricey for me with regular priced items. I had a good experience here with my daughter. I didn't know she liked H&M..Not bad. They also have a huge dressing room you can try out the clothing. Located inside the mall. Highly recommend.
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March 2023 by Raynell Libokmeto
2 floors with an elevator for accessibility for disabled and sometimes some great deals onStuff. Staff always checking if you need help with anything & polite. A big store though..
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November 2022 by Micky Lopez
The kids section is really adorable and the prices were pretty good!
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October 2022 by Trenton Bloom
My fiance found a lot of good items in clearance surprisingly, since the men's section is sparsely filled. My mom liked it versus other H&M stores that are packed full, but it just means there aren't many options in stock. Staff was very nice though!
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October 2022 by Gem L
The staff is helpful and friendly although they seemed to be short staffed because there seems to always be a long wait at the cash register. The store is always clean and things are easy to find. I hate when you can barely take out clothes out of the rack. This store is not like that and it’s pretty spacious. I wish they carried more small or x-small items. It seems that they are always out whenever I shop there. The clerk who helped me was nice enough to take the time to let me know how I can get updates on their new arrivals.
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September 2022 by Alfred M.
We looked at a $5.00 clearance rack at the store. My wife pulled a blazer off the rack that had a $30 tag. We went to the checkout to confirm the price. I advised that the blazer was on the $5 rack and that I wanted to confirm the pricing. It was the $30 price and proceeded to purchase the item. I begin explaining that the rack price was misleading and with a smirk she says "the sign says that the prices start at $5" Instead of acknowledging my concern, she wanted to let me know that I was wrong with a snarky attitude and demeanor. My wife went to check the sign and yes the sign does say what she mentioned but it was printed that you'd need magnifying glass to read it. I did approach the person again and I found out that she's the manager. So instead of taking my complaint she took a defense posture and proceeded to give me non-apology apology with that same snarky attitude and demeanor. Not shopping there again and don't recommend this place to anyone. If the manager was this way how are they training there employees to help their customers. H&M should be concerned. If they're not, they have a huge problem on their hands.
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August 2022 by Brian M.
Nice sized store with baby and kids clothes upstairs and mostly adult clothes downstairs. The escalator is on one side and elevator on the other if you have a wheelchair, walker, stroller, or just want to use the elevator rather than the escalator. They also have sale bins as you make you way in line to the register. They offer rewards program and now a recycle reuse program. There are sales all over the store so make sure to look around!
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August 2022 by sheilao'regan sommers
Great selection of men's clothing. Friendly, efficient staff
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April 2022 by Birdie H.
So, I'm not too sure if I can include THIS BIZ but they DO RECYCLE REUSE & REDUCE with clothing. How? They accept good to excellent condition clothings and reuse them by recycling them to make MORE styles to resell in their stores. Plus too, they have so much unique styles and to me, affordable prices. For the type of clothing they sell too. I've bough my husbands outfits from here and he's ON TOO OF THE WORLD WITH THEM! So, for me, I find that this business is not only worth looking at, but also, worth the acknowledgment of their reuse, recycle & reduce program they offer. It's simple! Just bring in your unwanted clothes that are in good condition and they'll look through it to be sure they're acceptable and they'll give you a discount on your next purchase. TRY IT! I thought it was well worth it! I'll post photos of the items I bought afterwards. Thanks for the read. MALAMA PONO STAY SAFE & ENJOY!!
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February 2022 by Trenton Davis
My fiance found a lot of good items in clearance surprisingly, since the men's section is sparsely filled. My mom liked it versus other H&M stores that are packed full, but it just means there aren't many options in stock. Staff was very nice though!
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December 2021 by notaloha
they have such nice clothes and staff is good