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November 2023 by Chelsea Briggs
A week ago my husband and I came in to find a costume. We could not find the size we needed so we asked a worker at the cashier. She said they have a medium size of the costume we wanted in stock. She then told us she would call us once they find it in the back in one of their boxes. She took our info and told us they would call. Fast forward one week later, we did not get a call. I came in person and the girl gave me an excuse that they probably didn’t have any in the boxes they probably looked through. Keep in mind the girl last week confirmed they had a medium size costume in stock. It was just to cover their butt because they lost our info. And did not follow through. The girl I spoke to then gave me an attitude and said “Well I wasn’t there so I don’t know what happened.” Just a bunch of young kids working. I would just go to party city because the workers are irresponsible and there is very poor customer service.
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October 2023 by Danelle A.
Never have I ever enjoyed shopping at Spirit....until this year. Although I LOVE Halloween, the idea of walking in to another store that's crowded, kids screaming, people bumping in to me and animatronics jump scaring the #%@! out of me no matter how many times I've seen/heard them....it all just gives me anxiety and claustrophobia and I'm out of there in record time. But I thank the lucky stars that corporate took advantage of another failing business/empty building and took over the former Bed Bath & Beyond store. There was space, air conditioner, everything was organized and finally it was anxiety free! Hopefully they will find another place as good as this next year!
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October 2023 by Chelsea B.
A week ago my husband and I came in to find a costume. We could not find the size we needed so we asked a worker at the cashier. She said they have a medium size of the costume we wanted in stock. She then told us she would call us once they find it in the back in one of their boxes. She took our info and told us they would call. Fast forward one week later, we did not get a call. I came in person and the girl gave me an excuse that they probably didn't have any in the boxes they probably looked through. Keep in mind the girl last week confirmed they had a medium size costume in stock. It was just to cover their butt because they lost our info. And did not follow through. The girl I spoke to then gave me an attitude and said "Well I wasn't there so I don't know what happened." Just a bunch of young kids working. I would just go to party city because the workers are irresponsible and there is very poor customer service.
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September 2023 by Jevilstail
It's fine but they don't display the animatronics. They didn't do it last year, either. I assume it's because of space issues but it'd be nice if they squeezed at least one in there.
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September 2023 by Mabeline M.
I just walked in and felt discriminated. Was told I wasn't allowed to bring in big bags. My backpack was for a diaper bag and personal use. I've seen others wearing side bags that were the same size as my backpack. I see no difference. My daughter had a bag on the bottom of the stroller my husband had too. Would it have been different if the bag was on the bottom of the stroller? Yah idk I just didn't feel welcomed and I felt she came straight at me and started off with you aren't allowed to bring any big bags and handed her hand out. Idk sorry I just felt she was rude. Like would it make a difference if I had a small purse but a recyclable bag or a shoulder bag or even tons of big shopping bags. I don't get it. Mind u I had 3 kids which included a stroller and my shopping experience entering was just shot down. That's all.
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September 2023 by Shantell C.
Spirit Halloween is back at Ka Makana Ali`I. Here you'll find everything Halloween from costumes to accessories to backpacks and wigs. Prices can be a little spendy but much cheaper than Party City AND with a larger selection.
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October 2022 by nadina montes
Hey looking for the new location? They are located next to sephora and bath and body works this year inside the strip mall. #locationStill working on bringing more stuff in but great atmosphere and staff! Smaller than the one in Aiea so limited on home decor BUT great options still for DIY and other costume builds. Gotta love the spooky season!!!
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October 2022 by Micah Panoncillo
It was ok.the GPS and pictures confused us
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October 2022 by Meng J.
I really love your costumes and accessories they are so detailed. I think I just need to know how you make this stuff.
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September 2022 by Andrea M.
Hannah was super helpful and gave us great customer service! If you're having trouble finding something look for her!
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August 2022 by Brian M.
This store has something for most people of all ages to celebrate Halloween. Do you want a costume for trick or treating, handing out candy, or a party? They have Ted Lasso and Squid Games and some throw back like Beetlejuice. Come check it out. They also have accessories for holding candy (I mean that's the main idea of the holiday right?!).
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March 2022 by Leann
Awesome store, staff was SO helpful. Amanda was great in helping me find what I needed, we left as happy customers
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March 2022 by T P
Ridiculous...they don't let no more than 50 people in the store due to covid ... but they have everyone scrunched up in line outside...no social distancing in line? ?
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October 2021 by Margaret M.
Variety of Halloween items. Wish they had stocked up on animated items due to sold out very early.
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October 2019 by Kathleen G.
This seasonal store is back for Halloween and is at Ka Makana Alii this time. It's located slightly across from bath and body works. Staff are super friendly and there's something for everyone. Scary clowns, costumes for every age and type, lots of Harry Potter and witch stuff, day of the dead stuff, unicorn costumes, decorations for your party or house, pumpkin carving kits, spider webs and spiders, fog machines, just everything you need for halloween except bags of candy. They do have candy but not the huge bags of candy. I ended up buying halloween window sticky gels, glow in the dark spider webs (they really do glow in the dark), a blood filled syringe pen, and lights for my pumpkins. I chuckled when I saw The Office costumes. LOL. Staff are super friendly and dressed in costumes too.