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March 2024 by meadtr
Jason at the front counter was fantastic! He had great recommendations and suggestions. He was super apologetic that they were out of steak and all around made it a great visit. We dined in and I saw this was his interaction with all customers. Great job!
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February 2024 by Irene M.
It's all madness... Been seeing a couple of the franchise here and there with a lot of hesitation but being out here in Kapolei PC is the other location I thought a simple bowl would be a nice lunch. Concept is easy you start with your protein from the famous chicken to tofu, steak, salmon and even orange chicken there was eight types to choose from which then is the size (jr, reg or large) then it's your starch white or brown rice is no additional charge, fried rice, yakisoba noodles or make it a power bowl with all veggies or make it Yakisoba style to have them toss it all together are +$2.49. The veggies it also comes with are cabbage, broccoli and carrots are a nice addition, what I do like is the option to have in different size versus a large plate lunch is great and the huge amount of seating is really great along with the fun and vibrant decor. Staff was nice as he was tidying an area up greeted me as I walked in and promptly took my order and brought it out to me when it was ready...the madness is in Kapolei. Thank you!
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February 2024 by Douglas L.
I ordered the protein bowl for take out only to come home to a bowl of rice and cabbage. They gave me 3 cut strips of a chicken breast and a square of salmon that was burnt.. Also when I went in they were blasting rap music really loud with the kitchen lights off while several customers were waiting for food.. Overall bad experience and I won't be going back to this unprofessional restaurant.
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January 2024 by Jam A.
First time coming to this new restaurant in the area. I was greeted with a super friendly cashier. He explained everything on how to order. And guided me to the vegetarian pescatarian side. I chose the tofu with the noodles. You can get it with white rice, fried rice noodles, etc. And an option of vegetables. I thought I ordered it with vegetables I did not get that. So if you want vegetables asked for you don't get much with a regular order. I ordered my meal to go, it came with two side teriyaki sauce is a bowl of noodles and some cooked tofu with a pinch of veggies. There's enough food for two people or for two nights. It was teriyaki bowl was OK, I might have liked it better if I had it at the restaurant. I hate it hours later and maybe the sauce not being cooked and made a difference. But what I like the best, was the crab Rangoon. They also have a salmon option. I will try this restaurant again and this time I will sit down inside the restaurant.
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January 2024 by James Merriman
Pretty bad, seems like my chicken was cooked the day before then just reheated when I ordered it.
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January 2024 by D J.
Delicious! I loved the chicken breast teriyaki bowl with soba noodles and veggies. Hr allowed us to customize our bowls and even gave us extra teriyaki sauce. So flavorful. The noodles were cooked perfectly. Chicken was grilled with good flavor. The staff were so friendly and helpful. Casual dining that you order at the counter. Good music, not too loud. I'll be back.
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December 2023 by Nani G.
The restaurant is clean and streamline. They had a TV on with some cartoons playing. The server was nice and greeted us when we came in. The food was okay. It's a bit overpriced and I was not impressed. We ordered three plates ~ 1 chicken teriyaki and 2 orange chicken with yakisoba. It just didn't hit the mark. We ordered chicken pot stickers and the crab ragoons. The family enjoyed the ragoons. The pot stickers were tasty. I think it was not worth $70, but we ate it anyway.
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December 2023 by Bill W.
The spicy teriyaki wax hyped, so I tried it. The chicken was good with an expected kick. They really need to work on their vegetables. It was served either way a lot of cabbage and lityle else.
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December 2023 by Brandy B
I used to love the food here- now its TRASH! huge pieces of dog food like strips? i will not be returning ever again! Ordered 2 bowls of the teriyaki and both were nasty! Never again! Eat somewhere else people! You have been warned!!!
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December 2023 by Gaby R.
We were on vacation and visited this location. The lady who greeted us was very rude with very bad customer service. We let the manager know and the worker became so mad that wanted to fight us. She was outside waiting to fight, her co worker had to go out and speak to her. The food was really good.
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November 2023 by Mandi Crabtree
The crab Rangoon was gummy in the middle as the dough was undercooked. The broccoli in one meal was raw. The "vegetables" in my meal was just cabbage. Poor quality at high prices, we won't be going back.
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November 2023 by Rain Hundven
BORDERLINE INEDIBLE. Soggy noodles, raw veggies, very little meat. I kept getting chunks of hard burnt stuff off the grill- beef shouldnt be
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November 2023 by Easton-sunee Loa
They were great when they first opened but now every time we go the food comes out different. So inconsistent in the food prep/cooking. But this last visit was the worst.Orders 6 bowls and 1 side of tofu. After paying they said they were out of tofu so they subbed it with teriyaki steak. Got home with $100 worth of food and almost all the bowls were wrong. Wrong proteins and flavors. And the teriyaki steak wasn’t even cut up, whole pieces without any sauce on them. I used to love this place but after repeated disappointments, we are done.
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November 2023 by Ray A.
This burnt to a crisp chicken teriyaki is what they served me. Completely inedible, will never eat here again.
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November 2023 by Red R
Came to stay at the Disney Aulani and my craving for teriyaki was satisfied here.