-
November 2023 by When you Wish
The staff takes time with you and your pet. Very knowledgeable. The check in and some intake forms are done outside on the lanai.
-
October 2023 by Brittney Cooper
They genuinely care and that's something that stands out massively between this vet and others. I appreciate the thought, attention and genuine concern we received while dealing with our very sick kitty. Mahalos to the whole team and especially Dr. Dayton!
-
October 2023 by Jenna Waikiki
I started to take my Pom when she was pup. Services were great no complaints. She been going there for over 3 years for check up and flea meds. I took her on Monday to check for pregnancy and sure enough she was. They confirmed it by taking a blood test that was quoted $60 in the examination room and billed $100 for which was fine I didn’t care. Gave her an X-ray to see how many and possibly how far but they wanted to do another test for that but I didn’t have the money so I said no thank you. Bill came out to $260, fine no problem. Here’s my problem, I was told that she could give birth at anytime and if I have any problems to bring her back or call them. So today is Thursday I have a problem, she’s still pregnant and has brown discharge. I call them and tell them what happened, they call me back and say “the Dr isn’t familiar with my dog and that the Dr doesn’t know much about pregnancies and that I should call other vets” they were polite enough to give me other numbers but WTH! I’m so confused and left feeling completely helpless and abandoned . This is unacceptable.
-
October 2023 by Math Savage
I cannot overstate how wonderful my experience was at this vet today. Such a kind and helpful experience. I came in with a toddler and an injured and slightly scared cat. They helped me with both, as I needed help with getting a stroller up and down the stairs. They took great care of my sweet kitty, and beyond that they were very fast, and way less expensive than all the other vets I have seen in the past. Definitely 10/10 would recommend! I don’t think I will ever go anywhere else. Truly a great experience. And my kitty friend is healing nicely.Mahalo nui loa Big Island Pet Care Center! I could not be any happier with my experience today.
-
October 2023 by janelle honer
Website is not available for you to send. Must go print and put in snail mail. My device is not available for the program I must return.It is ,20 miles to do the paperwork and wait to travel 30 miles to get an appointment.So very talented ?
-
August 2023 by Kelly Negus
The staff is very friendly and took good care of our animals also it is appointment only and no emergency services
-
July 2023 by Allie Fishburn
Staff was very friendly. I was the first appointment, but the Dr. was fairly late. Thankfully she was very helpful, positive and affordable. I'll be back again
-
June 2023 by Robyn Mccarthy
DR Sara was very pro-active and providing my sick two pups with every option. Today they thrive and have a new home. Encouraging and all the staff so very caring. I know I am lucky to have them all
-
June 2023 by Miles Auwe
The doctors here are very special.The last two times I've found injured or neglected dogs they managed to fit me in and get the animals all the care they needed to be healthy again.They are definitely animal lovers and I'm grateful everyday for the help they have my two new companions.
-
June 2023 by Karen Daniel
I have taken my little Ragdoll Siamese here twice now and I’m very happy with this vet it’s a nice smaller office with friendly supportive staff. A little bit of an extended 20 wait time past last appointment time but they had just completed surgery and had people waiting, I’m overall very happy and I highly recommend Big Island Pet Care Center!
-
June 2023 by Mr Miles
The doctors here are very special.The last two times I've found injured or neglected dogs they managed to fit me in and get the animals all the care they needed to be healthy again.They are definitely animal lovers and I'm grateful everyday for the help they have my two new companions.
-
March 2023 by Tracey Lambe
Dr. Grune and his staff are kind, knowledgeable and efficient. Our dogs were comfortable in the office, which is a little unusual for our aussie, who can be nervous with new people. I'm grateful that we have a veterinary resource like Big Island Pet Care in our community.
-
March 2023 by 5 Whiskers Gaming
Nice little vet for the community of HPP. The staff are friendly and understanding.
-
February 2023 by Free Livingston
Today Dr. Grune saw my cat and addressed multiple issues quickly and economically; they also got me in for a same day appointment! I appreciate that so very much.
-
January 2023 by Jayce & Ericka Morgan
Big Mahalo to BIPCC!!! Went over and beyond to help me out today with my babygirl and her pups ? really awesome to see a vet office who cares about people and their patients and not just the $, awesome place amazing staff ! Thankyou BIPCC ??
