Viasat is terrible and if you try to walk away, they will use every trick in the book to add deadlines, penalties and fines you have no control over. Worst we've ever dealt with after living in 4 states.
April 2019
It works on occasion. Wouldn't call it high speed. I turn it off when not in use, usually when I want to use it it just flashes and doesn't connect me to ANYTHING. I end up using my AT&T hotspot (using it now). Sucks to be locked into a 2 year contract.
April 2019
I had high hopes....but they never showed up for the site visit. Tried calling and never got a call back. Waited 3 hours and a extra hour and still no show. Could have at least called me that they were busy... But if you give me a 3 hour time frame and can't even call your not gonna make it.... sorry but that's poor service.
Big Island Satellite is a small company run by Rico Ferrari & Ka'ili Pe'a-Ferrari, the owner and president. Together they been serving the islands with world class support since 2000. Rico and Ka'ili were young entrepreneurs, starting Big Island Satellite when they were just 30. They started with a small satellite installation company in Pahoa and soon realized the need for superior Satellite T.V. service within the community.
In the beginning Big Island Satellite serviced residential and commercial customers island-wide, but as the demand in the State of Hawaii has increased, we now service residential and commercial state-wide as well as island-wide. As technology has progressed, so has Big Island Satellite.
