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March 2024 by Karen Taylor
Great staff and good prices.
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March 2024 by Simma Dawhna
What's up with this location in Keaau? There are 2 specific cashiers, who seem to enjoy yelling at the customers. Corporation should put arrows on floor (like KTA), so that they don't have to bellar "The line starts THERE!!" Their tone of speaking is unprofessional and condescending to everyone! Corporate, ARE YOU LISTENING? I hate this location, and am sooo glad to live in the Pahoa CVS location, where ALL THE CASHIERS are "Super Pleasant", the Managers are always cordial and Professional. ? I will never step foot in this store, until that horrible woman is gone.
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February 2024 by Thomas Wylie
Had to get some pedialyte. Fast self checkout. 99 cent wall calendars. Very busy store.
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January 2024 by EM N
Amanda in the pharmacy was in putting all her work while making me wait for 20 minutes. Only for me to ask a question.
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December 2023 by Gyeongmin Kim
Pharmacy and grocery chains located throughout Hawaii. The price is a bit more expensive than Walmart.
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October 2023 by Riker Kubera
They rather gossip then help the ppl paying there check ???
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June 2023 by Google user
Every refill of my insulin is always out of stock. I had to wait a week and a half for an antibiotic and it was a common antibiotic. Some employees are pleasant some are not. I've had a couple tell me a lie but I knew better and while I didn't accuse her/him of lying I did say I knew Medicare paid for test strips and lancets 100%. Unfortunately this is the preferred pharmacy on my Part D plan. I can go on about other problems.
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April 2023 by Kiwi
This is the best Longs on the East side. Its always clean and well stocked. Plus it seems more spacious than the others. The workers are pleasant and helpful.
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March 2023 by Ivan Yamanaka
Unlike Walmart, Longs drugs pharmacy never bothered to let me know I would need to pay for the meds my gf picked up because the prescription was written by a resident Dr. Apparently VA does not allow that for some reason, Walmart pharmacy on the other hand did tell me to just get it reissued because in a "emergency" situation they can bill VA. Another thing, No returns even if package is unopened & left store minutes later! I urge everyone to get Walmart to accept VA billing!
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February 2023 by Richard Healy
Second employee was called to jell at checkout due to the long line. 2 people walked up and employee: 1 left me at register to help out customer not in line and 2 proceeded to help out another customer and processed their return while I am in line at checkstand, with all my items on belt, VERY VERY RUDE! No apology or effort to make customer happy! Definitely not coming back!!
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February 2023 by Gem C
Regular store employees are great.. THE NEW PHARMACIST!! Needs to get organized and maybe train them in customer service because man it’s a joke. I miss the old team. This is a nightmare.
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February 2023 by Casey Kinney
Not feeling well I had to wait over 3 hours for my scrip. Redidulous! We will be looking for a new pharmacy...
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December 2022 by Kristy Crabtree
I love shopping at Kea’au Longs. Donna and Lois are exemplary employees, so is the rest of the staff. I appreciate Longs coupons and sales, they have very competitive pricing. Longs Kea’au is my choice for this side of the island.
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November 2022 by Michelle Porter
Our prescriptions were filled accurately in about 20 minutes. Pharmacy employee was pleasant and efficient.
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November 2022 by E H
Came in for water because on the site it read buy one get one half off, but if your new to the area you wouldn't know that the water that was one sale was actually mainland water so the deal did not apply to this drug store even though it came up for their location because they do not carry it. After asking the staff about this they gave me $3 off for my troubles. Very nice and helpful.
