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December 2023 by Webster
Tammy was very friendly, professional, experienced, and i truly felt that she had both our families and her businesses best interest in mind in helping us get a good rate for our loan. HFS also had an interest rate for our auto that was better than another large National Cu which was a present surprise and kept our business local. Much aloha at HFS. Mahalo Tammy.
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December 2023 by McKenzie Wildey
Tammy at HFS Kea'au is incredible. She helped me get my first auto loan many years ago. When I was recently diagnosed with breast cancer, Tammy helped me secure a personal loan to cover my upfront surgery costs. I went into my loan appointment so nervous that I wouldn't qualify, but Tammy was kind and compassionate and she made sure to do everything she could to help me out. I'm endlessly grateful, as she made my life a bit easier when times were super hard. Mahalo nui loa to Tammy and the HFS team!
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December 2023 by Val Lehua Summers
Tammy, from the Keaau branch, is always courteous and friendly, and eager to help. She took a huge weight off my shoulders by helping me getting my loan and pay off some of my bills before my grandkids come for the holidays. She's very articulate and helped us many years ago when we had our bakery and still helps me today, even though my husband has passed away. I would highly recommend her for all of your monetary needs. HFS will always be my favorite banking source because of her. It's definitely my favorite credit union. Mahalo.
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November 2023 by Sasha Ah Quin
I was very happy with the help of better understanding how to open up a line of credit. It was an awesome experience. I will definitely recommend family members who have not yet established credit to work with Dana Lee. She explained everything so easily. I'm very thankful she's so patient and willing to work with me to better understand things. Also so helpful while answering my questions. I'm a big skeptic when I don't understand something of this sort but I'm happy to have had such a kind and helpful worker, thank you!!
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November 2023 by Tehani-Rose Ferrari
Dayna was able to to help and communicate with me and her service was very welcoming and helpful. She was able to help me understand how the process works and the criteria while being able to receive the auto loan. I was able to find a vehicle for me that is a match to my comfort with a good payment plan and interest rate.
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November 2023 by Ro Sohs
I would recommend HFS to anyone. My experience with one of their loan officers whose name is Waynnette-Anne was so good from the beginning until the end of going through a loan application. She’s so friendly and so welcoming I wouldn’t think twice to go back to HFS if I ever need to apply for a loan again.
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October 2023 by Debra Oana
Tammy was excellent and very helpful to find a way to help me meet my needs .
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October 2023 by Rebecca Mitchel
Bit of a wait before I was seen, but Rae helped me open my new account very quickly. Friendly and efficient service!??
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October 2023 by JoAnn Bowland
I needed to purchase a second car, so I applied online with HFS and was approved. When it came time to fund the loan, Dayna was extremely helpful and knowledgeable. I felt very comfortable with her. She explained everything to me and made the loan experience easy. Great job, Dayna! Thank you so much ☺️
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October 2023 by Tamila Mcgown
I give waynette-anne five stars. She is always awesome. Every time I call her for help with finances she’s there to help how ever she can. Won’t see anyone else
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September 2023 by L T
Always respectful! Waynette is one of a kind!!! Hard to find amazing service like this! I feel like family with her! I can’t count how many loans I have had throughout the years… I’m truly thankful for the quick response and personal service I receive. No stress!Love my new truck thanks to HFS!
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September 2023 by Franklin Montizor
Just walking in the establishment and the friendly tellers who are not busy, greets you with big smiles. They are more than willing to help you and make you feel comfortable. While I was seated and waiting to open an account, I was approached several times by employees inquiring if someone was helping me and if I had any questions. Such thoughtfulness of the customers concerns are very comforting in knowing that help is always near.Opening an account was very thorough and all information regarding banking was readily given in a professional manner. My questions were all promptly answered with no questions left unanswered. A great experience handled in a proper and professional manner. I will enjoy banking here with such a friendly and concerning atmosphere.
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September 2023 by Debbie Evangelista
I have been with HFS for many years and have nothing but good things to say. Staff is always so friendly and helpful. Tammy is top notch and it is very apparent she is very knowledgeable in her field. Tammy presents with an attitude of caring and concern for my personal situation and the best outcome.Much Mahalo Tammy and all the friendly staff!DEvangelista
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September 2023 by Sage Leyson-Alvarez
Great customer service, and very compassionate. It was my first time opening an account with HFS, Lehani was very helpful and worked with me to find the type of account that could fit my needs.
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August 2023 by Venus Mitchell
Dayna made the whole loan process a fast, stress free and positive experience for me. She answered all of my questions and got my vehicle loan approved within the week. I am ecstatic with my new truck!!