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May 2023 by Eva Lyne
(Translated by Google) The lady saw my toenails and went straight to settle down ? she guessed why I was coming haha. She even helped me choose the color of the nail polish to go with my skin tone. However, ordinary atmosphere. Regular prices.(Original)La dame a vu mes ongles d'orteils et est allée direct s'installer ?elle a deviné pourquoi je venais haha. Elle m'a même aidé à choisir la couleur du vernis pour allet avec ma carnation. Cependant, ambiance ordinaire. Prix régiliers.
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October 2022 by Gianna Posik
When I tell you guys this is the best salon to go to when you want good service, welcoming, and a great final look… Jen had not only stayed late for me but she helped me with directions and was so patient. She closes around 6 but took me in, no problem. So sweet! Every time I go to get my eyebrows threaded elsewhere, they hurt me, they don’t look nearly as what I had asked for, and sometimes, I even have to fix them up at home. Jen was sooooo gentle. She didn’t hurt me not once and we talked the whole time like we were best friends. I told her how I normally shape my brows and etc and she did just that and above! She took her time and was not letting me leave until my eyebrows looked perfect! I love that! And let me just say, my eyebrows have been the best they have ever been. Jen cares a lot about her business and her clients. When I was leaving, she had gave me a hug and told me please come back. I will!! Because of her staying late for me, taking her time, making me feel like family, etc, I’d trust her to do anything on me. :)Service: Eyebrow threading
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August 2021 by Michele D DUCOSIN
It's there at Waiakea Cener but if you need to disguise it's location, why?
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February 2021 by Lyn Wandell
This is great little nail and spa salon in a small mall in Keaau. I loved my pedicure!
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January 2021 by Michele DUCOSIN
It's there at Waiakea Cener but if you need to disguise it's location, why?
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November 2020 by Tamar A
I had a difficult time finding it, but Lyn was very patient and helpful with directions. I was pleasantly surprised by how nice the salon is tucked away close to Keaau Farmers market. Parking is plentiful and close.Nice bonus to sit in a massage chair.One of the best pedicures I have had and most reasonably priced.I would highly recommend!
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October 2019 by Cerina Cottrell
Great service
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May 2019 by Linda B.
I have had my hair cut twice there over a three year period. First by Jen, and I specifically said "do NOT feather my hair".... and she did anyway. The second time was with Johnny. My hair was cut uneven, so I went back and he graciously tried to even it up, but it ended up with the other side longer now. On that same day I had my hair cut with Johnny, I had a pedicure done by Mary. When I got home, I noticed polish on the side of two toes. Also the "new" chairs are TOTALLY uncomfortable and they use little buckets to soak your feet. The stools used to prop your feet up, put your body at a weird uncomfortable angle. Needless to say, I'm never going back.....
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April 2019 by Scott And Cheryl B.
A makeover from waistline length hair to a beautiful gorgeous wedge. Highly recommend Jen's. Thank you so much. Hubby presented a pic on his iPhone of a haircut he favored and this is the outcome. We both were so pleased.
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April 2019 by Carol H.
Felt need to update my review based on 3rd visit for pedicure. Hubby and I walked in not recognizing either of the gals assigned for our pedi's. Instantly noticed the nice massage/pedi chairs were GONE!! They were replaced with frumpy overstuffed recliner chairs you'd see in someone's outdated home. What??? We were puzzled by this odd change. The chairs did have massage remote but were very weak, no comparison. Then instead of having the nice bubbly foot spa tub they are just using a bucket type container to carry back and forth to bathroom to fill/empty. Then to make it uncomfortable the stool they use to do the service is up higher than the chair so it was a strain to have my leg/foot propped up in that position for several minutes. My gal was a bit rough with filing and cleaning under the nail, I flinched a couple times. My husband started couple minutes before me and even though I had nails painted his gal was still massaging his legs. My gal rushed right thru it. I'm used to having a nice leg scrub then decent lotion massage and places in home state of WA. This gal spent about 3-4 mins. massaging just lotion, no scrub. I know the previous visits with other gals they didn't take a nice amount of time either but this was just rushed feeling. While experience was disappointing other than having fresh painted toes. I had told her initially I was overdue and needed extra foot filing but she didn't seem to wanna do anything more than minimal effort. Saw the sweet owner so all the changes weren't due to new ownership, just poor choices with chairs. And missed the staff we'd had before that were personable and at least put some effort into it. My hubbys gal was good this last visit but never spoke or smiled. Now with crappy chairs and set up I doubt we'll revisit. Too bad, convenient to our home.
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March 2019 by Yuri D.
I had my appointment at 1:00 p.m. left the shop at 5:30 p.m. owner Jen started with my nails then another young lady continued Jen's work and a 3rd person helped her cause she was struggling with painting them so 3 persons total worked on them. I told 2 of the ladies the colors were different colors but they said it will even out. Very disappointed cause I paid over $100.00 for acrylic nails ,pedicure and my son haircut and my nails were just not done correct besides staying there for such a long time. Jen is super nice just wish they did a good job on nails.
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January 2019 by Malia A.
Jen is AMAZING! Had been going to another salon always in hopes of going completely blonde but after time n time of not getting what I wanted I heard of Jen and saw her work and she's very good and I'm super happy with the work she had done for me I'm thankful to have found her and will be continuing to go back to her
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October 2018 by Maletina W.
Jen did my hair. Charged me $260 for very minimal change. My husband said he could barely see a difference. She was lazy in wrapping my hair all the way up when she did my highlights because I have long hair. While waiting for the highlights to set, the foil was literally falling off on to the ground and she had no clue where they were falling from. Very sloppy. At one point, my eyes were burning because she was just flying my wet dyed hair into my face. The whole time, I felt like she was rushing it. She charged me extra for conditioning that I never asked for. At the end of it all, I could barely see a change and when I walked out of the store, I noticed that in the sunlight, my hair looked GRAY. I walked back in and told them my problem. She said she'd fix it since it was my birthday but I would have to come back in a week and on Top of that, I'd have to walk out with wet hair because "Blow drying costs Extra." HER WORDS! Of course I never went back because I'm scared she'll make it worse and charge me again.
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September 2018 by Sophia G.
This salon is amazing. I have no doubt that i will be coming here again. The lady who did my hair was so incredibly nice, cared so much about what was going to be done with my hair. In the end my hair looks amazing. Definitely recommend. Loved it.
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July 2018 by Tawnja C.
Jen's gave me an appointment on the same day I called and with the person I asked for after checking online reviews. Rob was great with my pedicure! Typically you don't expect to see a big, burly looking guy doing mani-pedi at a salon; but he knew his stuff! He didn't even mind when I told him he was touching my boto, either. Lol (I have a tattoo of a bow on my toe--settle down!) They were busy so he handed me off to his wife/salon owner for my manicure--who is the icing on the cake. She helped me pick out the colors and she informed me of the pros/cons of gel since it was my first time. I told her what I wanted...something different from the "normal or trendy". She colaborated with me and My nails came out sooo nice! I can't stop looking at them!
