About Robert Shimabuku - State Farm Insurance Agent
Robert Shimabuku - State Farm Insurance Agent is a knowledgeable team of financial service professionals, offering quality insurance and financial products through personal relationships built on integrity. They provide superior customer service by focusing on the State Farm customer and have a significant positive effect on both their industry and community through involvement and commitment to excellence. The agents at the local office in Keaau, Big Island, are described as very helpful, going above and beyond to ensure the best customer service. Customers have had great experiences, with the agents being friendly, professional, and responsive. One customer, Julie Seuh, was particularly praised for her exceptional service, being knowledgeable, courteous, and taking the time to explain the available policies to fit the customer's needs. Customers have been impressed with the agency's attention to detail, proactive communication, and the smooth handling of claims and rentals. The agents are described as welcoming, making customers feel like they are talking to friends and family. Overall, the reviews highlight the agency's commitment to providing high-quality service and building strong relationships with the Big Island community.
Great staff & team!! Appreciate all the great work they do for my family!!
December 2025
Julie has been outstanding in her support of our insurance needs and questions. Very quick to respond to my frequent questions. Would definitely recommend this agency for insurance Needs.
December 2025
Met Lemane, very sweet and outgoing! She's a great asset to the company!
