About Robert Shimabuku - State Farm Insurance Agent
Robert Shimabuku - State Farm Insurance Agent is a knowledgeable team of financial service professionals, offering quality insurance and financial products through personal relationships built on integrity. They provide superior customer service by focusing on the State Farm customer and have a significant positive effect on both their industry and community through involvement and commitment to excellence. The agents at the local office in Keaau, Big Island, are described as very helpful, going above and beyond to ensure the best customer service. Customers have had great experiences, with the agents being friendly, professional, and responsive. One customer, Julie Seuh, was particularly praised for her exceptional service, being knowledgeable, courteous, and taking the time to explain the available policies to fit the customer's needs. Customers have been impressed with the agency's attention to detail, proactive communication, and the smooth handling of claims and rentals. The agents are described as welcoming, making customers feel like they are talking to friends and family. Overall, the reviews highlight the agency's commitment to providing high-quality service and building strong relationships with the Big Island community.
office for many years, and they have always provided friendly service and competitive rates. Kaitlyn Fontenot was very professional and made everything so easy. I highly recommend Robert and his team to anyone looking for a dependable insurance agency!
September 2026
My first time owning a car so Ava really helped and walked me through different options and was super friendly. I was able to get everything done promptly and would definitely recommend others to consult here! Very satisfied with the service I received.
September 2026
I've been with this insurance company for several years. The paid a claim without giving me any problems. I appreciate that. Alway gave ma a fair rate and treated me good. That's it. Solid company.
