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April 2024 by Lion Mana LLC
*Update: I'm now paying $205.72 for a 5×10I give this place three stars because although the customer service was been great and the location is clean and taken care of I believe the rates they charge are absolutely unreasonable and they seem to increase rates on existing customers every three months or so which I believe is not at all the way to retain customers. I pay for a 5x10 unit with the lowest insurance and it's running me $236 with the latest increase. I wish someone from the company would offer a legitimate reason they believe charging this much is merited because I feel it's honestly taking advantage of people who need the space to hold things when they are in transition.I believe in rewarding people who are tenants for a long time not penalizing them with steady increases.
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March 2024 by Mokihana Paio
Fast, efficient and friendly
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February 2024 by Megan Morante
Workers are friendly and facility is clean!!!!
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January 2024 by Edwin Salas
Tell my friends about the experience that I have with you guys.
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December 2023 by Elijah Suapaia
Extremely satisfied with the deal I got, on top of the friendly service. I wanna thank Brittney at the front desk for helping me with my storage needs! Will recommend to my family and friends! Thank you guys!
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November 2023 by Tatiyana Saragosa
Taylor was very helpful!!!
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November 2023 by Maelia Aiona
great customer service, highly will recommend to other ‘ ?
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November 2023 by January Andres
They are awesome
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November 2023 by January rose Andres
I had the most awesome experience from beginning to end they are just absolutely fabulous Darlings ? service no doubt
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November 2023 by Scott Shiroma
Storequest Shipman Self Storage is very clean and secure with cameras all around. Restrooms well kept and clean. The ladies in the front are very nice and helpful.
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October 2023 by Kernstin redondo
The best self storage on the Big Island all thanks to the Manager, Brittany! Brittany was VERY helpful and very detailed. She assisted me in my storage needs as well as recommended the best options for me. Customer service was definitely a top priority here. The vibe and atmosphere was very calming and soothing. I highly recommend this facility to anyone who is seeking self storage needs. The workers here always greeted me with a smile and were also very helpful.
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October 2023 by Dionne Kuoha
Brittany Alaniz (Store Manager) I’ve had the pleasure of knowing her for 2 years at the Keaau Storage Quest Facility and she is always amazingly helpful, kind, hard working, courteous, has great customer service and her facility is always on point. She is available to hear any questions or concerns and help out in anyway she can to problem solve any issues. I have never had a bad experience going into the facility with her as well as the other employees and my time there is always delightful. I appreciate going into there everyday as well as my supervisors and enjoy the overall environment. Thank you Britt for everything and your consistency always.
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October 2023 by The Steppas
What can I say… I use Stor-quest to keep all my musical instrument and equipment. With A/C storages it keeps my things cool and safe. Mahalo Britt and StorQuest!
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October 2023 by Uilani Colon
Really love the customer service there. The girls there are joyful and was very helpful. The place is very neat. I will be letting my friends know about this place.
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October 2023 by Landshark Courier
The staff was superb the maintenance manager Mike was so helpful never had a storage unit treat me like family helped with loading and unloading they have a customer for life