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October 2022 by Jameson Crawford
John helped us get out and man we have to say, this company knows how to adapt to your needs. We requested snorkeling gear the night before our rental and they added it well after business hours. The ramp was busy even at 7am but we still got out in only minutes. John was personalble, professional, and efficient at his job. We would recommend a boat rental from Aloha Outdoors to any experienced owner or renter.
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October 2022 by Joe Dimon
Great experience. Friendly, helpful staff, well-kept boat. I’ll do this again!
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January 2022 by hasmmm070
want to start with mentioning that Chris who helped us was a great guy. He tried his best but it's not his fault that the company doesn't operate efficiently. I DO NOT recommend renting from this place. 1. They asked us to arrive 15 mins before our check in time or else they will charge us $50, we did, THEY arrived 30 mins late. 2. They loaded us on the boat and the boat wouldn't steer, the steering wheel needed oil topped off and they didn't have it on site so they had to drive all the way to their shop to get oil. At this point we are 1 hour past our scheduled departure. 3. We departed at 9:20AM and if you know Maui, you'd need to be at Molokini as early as possible most days or the winds will be unbearable. 4. That's what happened with us, we arrived at Molokini at 9:45 and by the time we tied the boat to the designated buoy, the wind picked up and the waves became more intense and it became a dangerous situation for our kids. We noticed that all vessels started to leave and we were there all alone. We turned around and fought the big waves all the way back to meet them at the dock at around 11 even though we had the boat from 8 to 2. I understand that they can't control the weather, but we could've at least got a little value for our money if they were on time, we would've snorkeled in Molokini for at least an hour before we had to go back due to the weather and we wouldn't have felt bad about it since really that was all we wanted to do. Chris took $100 off the $800 bill and offered services that we really didn't use, but we paid over $700 including fees to boat back and forth from and to Molokini for 2 hours. Not worth it at all. Thats exactly what happened. This was back in June and I just had a chance to leave a review to warn others of this shady business. Sorry to hear about Chris. I guess you lost the only ethical person at your company. The other reviewers calling you a liar were accurate. AVOID this business at all costs!
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December 2021 by Jeff D
Fantastic day on the water. Spent our 5 hour cruise snorkeling around Molokini and whale watching. We had some big wind waves and a swell from the south and the boat handled incredibly, much better than our Boston Whaler back home. Boat had great layout, shows it’s age but perfect for our family of 6. Was recommended by and friend and will do the same if looking to rent a boat for the day. Chris was very professional and courteous.
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October 2021 by Voyage45122784424
What a day and one that exceeded our expectations. We have boated in many different parts of the U.S. and have owned a boat for more than 30 years. Found Aloha Outdoors and didn’t hesitate to book a trip despite a few negative reviews. As boaters, we know breakdowns happen. As for our experience, we arrived ten minutes before our scheduled time. Chris and the boat were waiting for us. He couldn’t have been more professional and easy going, we enjoyed our short time together. He even had our snorkeling gear, a last minute request an hour before departure. A brief orientation and we’re off to crater. Beautiful water, found the mooring ball, tied off and spent a few hours on the hook snorkeling and enjoying the beauty that surrounded us. When it was time to return to the dock, we spoke to Brandon before heading in as it was a bit rough. No issues and like our interaction with Chris, Brandon couldn’t have been more professional and nice. We chatted a bit and off we went with memories for a lifetime. Our next trip will include our 3 kids, a boat rental or two will be on the agenda as they love boating as much as we do! Thanks Aloha Outdoors for a truly wonderful experience and day! Joe 300 SeaRay
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October 2021 by Bo Y
So much fun!! We are booking our next trip out already!! The boat was clean and everything worked great! Went out to molokini first thing, instructions to find the right bouey to tie off to made it very easy 10/10 I’ll be recommending this to everyone I know!
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October 2021 by timmP9393XE
Don’t do it Boat unsafe. Sent out out with one engine. Poor service. Other reviews have similar comments. One in 4 have a good experience. Good luck.
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September 2021 by Google user
Chris and Brandon are professional and really want the customer to respect the aina and explore Maui with the freedom to captain your own boat and have fun in a safe way on the water. 100% locally recommended. Aloha!
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April 2021 by Brian Michaels
I don't even know what this place is..but 5 stars !!
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March 2021 by steve martin
Got to rent a boat and be the captain!Boat and company who rented it were great.
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November 2020 by Kyle Sinner
Chris and Brandon are professional and really want the customer to respect the aina and explore Maui with the freedom to captain your own boat and have fun in a safe way on the water. 100% locally recommended. Aloha!
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December 2019 by Petr Karvánek
We rented a campervan for 4 days with no issues. All was ready and prepared for us. It came up with everything we needed for cruising maui. We got useful information where to go and where not too. It was simple and quick and we loved it! :)
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November 2019 by Casey Pape
These guys were great! I'm a commercial fisherman in Alaska and have a lot of boating experience. The information and checkout procedures were simple, professional and very well organized for facilitating this boat rental. Not knowing the waters of Maui in great detail, the website and tutorial videos were all excellent. I was very impressed with the effort put in by this small family business. Their three boat fleet of 32ft Glacier Bay catamarans were perfect for the type of adventuring my friends and I were looking to do while visiting Maui. This is better than any charter service I have experienced and would recommend to anyone who has some decent boating experience. The company owners had to go through a lot to be able to provide this service while still satisfying all USGC and state park regs and insurance. Bravo!
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March 2019 by Z A
Careful with this company. They posted personally identifiable information (against Google guidelines) on my previous review along with a dishonest statement. I had to delete my review (there's no reporting function), which artificially inflates their rating. Due to that I've changed from two stars to one star.
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February 2019 by Scott Zielke
We booked a boat rental in the morning for a 1030am departure. Our booking went through online, we paid and were sent a confirmation and forms to fill out. We were emailed all the info of where to meet. We drove to the meeting location and waited 40 minutes with no sign of anyone. We began trying to call and had a hard time getting through. Nearly half hour after our 1030 departure time we finally got through and we were told they needed 24 hours of notice for boat rental bookings. Absolutely nothing mentioned this when we booked. This was very dissapointing as it wasted half a day of our vacation.
