Auto Parts in Kihei, HI

“Good communication initially over the phone to LineX the bed of my truck. Was able to book service that day fir the next week. Took a day and a half to complete. Was kept informed on the timeline from drop off to pickup.”

“The woman who helped me couldn't have been any nicer. I received several texts informing me of the progress with my car, and she personally walked me out to my car after it was finished. Great customer care! (I'm sorry I don't remember her name)”

“Extremely knowledgeable and helpful staff. Wish other companies would have the same type of service with their staff. Great experience without the stress associated with car problems. Made my day better.”

“I called the store in the afternoon, asking if they had the wiper blades for my car in stock. Robert looked up the specs of my vehicle and offered me options. He told me the store closes at 9pm. He was very helpful!As I drove to the store after work, I was already envisioning needing to change out of my work clothes before installing the new blades because I'm "vertically challenged" and would probably need to lean against the car (or climb up on the hood! ) to reach the windshield wipers.When I got to the store, an employee by the name of Marco was mopping the floor. I stood in line waiting for the other employee (come to learn that was Robert!) to finish with the customer he was helping. Marco greeted me and told me to be mindful of the wet floor. He asked how he could help, then looked up my blades in the system. The transaction was super quick!When Marco went to the back to get the blades, I told Robert that I'll need to change clothes before installing. He immediately said, "Marco can do that for you! We do this all the time, so it's easier for us!" And he was right! It took Marco about 5 minutes to install all 3 blades! This transaction wasn't a big deal, nor was it complicated, but the customer service these two guys provided was so incredibly impressive. In a world where people need to be taught to greet customers before they greet you, offer help above & beyond their job description and be genuinely kind, Robert and Marco made it so simple. And now they have a loyal customer. I will give them my business again!Mahalo e Robert & Marco! Appreciate you guys!”

“Took car in for oil maintenance check and tire check for air leak. Want to give a shout out for Elsie who is the epitome of Perfect Customer Service! Elsie was friendly, knowledgeable, informative and efficient. Her personality shone bright as she conversed with me and other customers. I almost forgot to ask for the coupon discount. When I did, she had already applied it...Said she doesn't wait for customer to ask, she just automatically applies. When she called to inform car was ready, she added that she hoped I was enjoying my coffee with friends, as I had briefly mentioned that's where I'd be. When I picked up car she continued to be as efficient and personable as ever. Elsie's caring for the customer as a person (not just a client) was totally evident and appreciated. I can truly say that my day started off smiling thanks to my having met Elsie. Hope her boss reads this. Would have liked to have bragged to him/her personally about what an Amazing employee they have in Elsie....Course, I'm sure they know that by now! Service on car was also 5 Star!”