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October 2023 by monika david
Michele is awesome! We wanted to go on snorkeling trip to Molokini and she recommended that we rent a GoPro. We got it for 2 days and learned how to use it first at Makena Landing and Po’olenalena Beach. The spots suggested by her were spot on. We also bought the morning Calypso Molokini snorkeling tour through her and we got on camera hundreds of beautiful fish and corals. That boat trip was the highlight of our Maui vacation. Thank you, Michele!
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October 2023 by ab cd
Michele was amazing…gave us great information & answered all all questions. We had a great time - & lots of laughs while we were there! Highly recommend your going to see her at this location.
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October 2023 by Nichole Marrazzo
Michele was so helpful, patient and funny. She helped my family get googles and snorkels and also gave us some advice for which beaches were the best to visit!!
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July 2023 by Molly D.
Sue is AWESOME! She was so helpful and knowledgeable. Her snorkeling tips made our experience so much better. We totally recommend Boss Frog, and Sue!
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July 2023 by Sam V.
Racist and uncalled for.I didn't notice there was a sign that read associate to assist with snorkeling gear. I saw the snorkeling masks hanging and I thought it was self service I also saw a huge line in-front of me with people holding goggles.As I approached the register the woman named Michelle asked if the mask was my size and I told her I think so.And then she proceeded to tell me I'm blind def and dumb. I was stunned and shocked I then said "excuse me"? She repeated it "your dumb blind and def I saw the way you drove in" and I dropped the umbrella and started walking away. She began apologizing and I was so livid I couldn't stand the sight of her. my wife's family is from Hawaii and she lived here during her childhood and would tell me all about how friendly the locals were. I am a first generation immigrant who migrated here from post civil war Cambodia. We dealt with racism in everywhere back home. But here, Maui? Out of all places. Really shameful.And flat out disgusted.Do better train your staff better!
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July 2023 by Gail V.
If I can give 0 stars I would. My husband wanted to rent some beach gear (snorkel,umbrella, etc) and essentially grabbed everything, but did not see the little sign posted to ask for assistance first. He apologized to the store worker Michelle, but she then said "look we understand that you are blind, deaf and dumb". My husband was taken back and asked what she said, and she repeated the same thing in front of all the other customers. The lack of customer service and respect is disgusting. I advise you to go to the other beach rental places near by, especially if Michelle is working there. So so rude!
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June 2023 by Mike V.
Our group wanted to snorkel and Sue was so honest and told us that this particular was a terrible day to snorkel and did not just send us out to enjoy a murky, windy, poor vis day of snorkeling. Super thoughtful and very nice of her to tell us to come back another day to fully grasp the beauty of Maui snorkeling.
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June 2023 by Howard Burgoyne
We went in to buy some equipment, and Sue was a great help! She not only helped us with equipment, but with booking several trips. She is extremely knowledgeable about the area and helped us in multiple ways.
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June 2023 by Ruth L
We were so lucky to have Michele help us during our visit. She was super helpful, informative and personable - just all around AMAZING!We were able to plan the rest of our trip with the info she gave us and had a wonderful time. The snorkel gear we rented fit and worked perfectly; prices were very reasonable too!
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May 2023 by Ruth L.
We were so lucky to have Michele help us during our visit. She was super helpful, informative and personable - just all around AMAZING! We were able to plan the rest of our trip with the info she gave us and had a wonderful time. The snorkel gear we rented fit and worked perfectly; prices were very reasonable too!
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May 2023 by Richard Bugslag
Went in to rent snorkeling gear. Got heaps of help from Michele. She was awesome, super nice, super helpful. Michele at Boss Frogs! Huzzah!!!
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March 2023 by Lisa Leilani Kluwen
Sue is “Awesome”!She is truly an asset, with her warm “Aloha Spirit”& excitement to assist with information I inquired about whale watching, snorkeling, luau’s, the way she expressed each venue I knew she was not short of knowledge, & trusted her expertise. I highly recommend Sue @ Boss Frogs location next to the famous huge A#% cinnamon roll place. She’s So Super Knowledgeable I want to hire her as my personal tour guide.To awesome SueFrom Amazing Lisa Leilani
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March 2023 by Kyonnah Wozniak
Sue was awesome! She helped us so much with finding the best places to snorkel, and she’s hilarious. Definitely will be back every time we are in Maui.
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March 2023 by Tosh G.
With many visits to Maui, I always go to the same place for snorkel rentals, but switched it up this time. So glad I did!! Sue was super fun and even more informative. We left feeling very ready to hit the water and see some fishes.Overall, very happy!
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March 2023 by Sarah H.
We rented snorkel gear. The woman that helped us was very Helpful and Friendly! She gave us tips and eased some nerves. Pricing seems fair and they had fun items for purchase ( sun hats, vintage postcards, flip flops, shirts, dresses and more)
