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January 2024 by Jonas Preisaitis
Nice guy! Waited for us to get there in the afterhours
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December 2023 by Maria Alvarado
Avoid if you value being treated like a human being. There’s nowhere to park and no signage to tell you where to park. I pulled up and I’m greeted by a rude man yelling that I cannot park there that I need to move and that he cannot do my inspection because my license plate is not mounted on the front of my car when I explained that it has been taped before he yells at me who who like he’s a darn owl . Then he starts yelling that he doesn’t have what I need. I don’t need to be yelled at I will go somewhere else gladly . Rude, unfriendly and truly unhelpful. Piss poor customer service. Go somewhere else the reviews are deceiving. You shouldn’t yell at people and raise your hands when you don’t have an answer.Response to reply-You did yell at me. I wasn’t pissed, I was taken back that you where so rude and short with me! I took my business elsewhere after I mounted my license plate. I did not ask you for anything. I simply stated that it wasn’t a problem before it had been taped. So I left and took my business to a true professional. Not someone who comes out and waves their arms and in a loud voice/ telling me you don’t have what I need. Your customers even where looking at you yelling at me. No you clearly did not have the aptitude or knowledge on how to talk to a person that was trying to conduct businesses. It’s okay I’m not pissed I actually laughed about how trackless you are. You are the one who seems pissed. Good luck either way. That trash you tried to serve me is not how you conduct business.
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November 2023 by Maria A.
Avoid if you value being treated like a human being. There's nowhere to park and no signage to tell you where to park. I pulled up and I'm greeted by a rude man yelling that I cannot park there that I need to move and that he cannot do my inspection because my license plate is not mounted on the front of my car when I explained that it has been taped before he yells at me who who like he's a darn owl . Then he starts yelling that he doesn't have what I need. I don't need to be yelled at I will go somewhere else gladly . Rude, unfriendly and truly unhelpful. Piss poor customer service. Go somewhere else the reviews are deceiving. You shouldn't yell at people and raise your hands when you don't have an answer.
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November 2023 by alex garcia
The guy there is always rude. He doesn't know how to talk to people. Something is wrong with him.
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August 2023 by Jennifer Buckley
I just left this place without my safety check after returning with the additional needed paperwork, The large man, working at the counter demonstrated appalling behavior towards me. It was extremely sad, and I would ask you not to give your business to such a place. He didn’t like me as soon as I entered. He gave me a terrible scowl, the minute I walked in and I knew I was in trouble. I came in, in a rush and in my medical scrubs because I’m on my break from work. He was hateful and mad because I didn’t read the directions on the wall. Its sad but I honestly think he didn’t like me because I was a white woman with Boston plates. What he doesn’t know, is that I am not a tourist. I am here living permanently, as a healthcare professional and am trying to get to my Lahaina patients ASAP, who are in extreme crisis. He was extremely rude and hateful and threaten to deny me service. I left after that and I wanted to tell this story because that’s not the aloha spirit. I’m not a tourist, but if I was, I’d be ashamed of him, you must be kind to everyone to matter what race, color, or religion. Unfortunately, people have to come from the mainland to provide medical services here and I am the only one of my specialty on the island so I’m spread very thin. Let’s try to be better people and do better for each other. Instead of being nasty, take that energy and volunteer in the community we really need to help now. Mahalo.
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August 2023 by Chris Smith
Great service I go to Bronco garage all the time everyone that leaves bad reviews usually doesn’t have the proper paperwork. It’s not the shops fault you don’t have the documents that you need to get a safety.
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July 2023 by David F.
I'm accustomed to what I have come to call "Maui service"...long lines, delays, indifference, and the like.But the customer service here--if you can call it that--was next level bad. I felt like Robert was surly and rude to me...and I'm not a particularly thin-skinned person.I won't reward his behavior with more business. The guy down the street at All Stars Garage is much nicer.
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April 2023 by Jennifer Lynn
Really nice guy, casual and good at what he does. I was in and out in less than 10 minutes (but there was no one ahead of me and it is first-come first-served). Cash only.
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March 2023 by Dany D.
i always go with this guy all of my cars and also trailer but I noticed his mean and rude personality I just ignore it every time but the last time, I think it's enough. there's other guys out there which are more aloha spirits. he doesn't care even if you're already a long time customer.
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November 2022 by Diane Felix
Great service!!In and out in a flash for a safety ?
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October 2022 by Bill H.
Be ready for a no nonsense businessman. He's busy and is straight forward but isn't rude. He does vehicle inspections quickly and efficiently. Just don't go there looking to shoot the breeze or make a lifelong friend.
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July 2022 by John Jeromin
Robert is the best!! Bring all my cars to him and my mopeds. He is thorough, quick and a great guy!!! And he has a cool dog!!!!Service: Vehicle safety inspection
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July 2022 by Trinity Rose
This is a one man band here yet he does the job of 5 or 6 with great customer service and Aloha :)
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June 2022 by john f.
I've been here 4 times with my car and my wife's for safety inspections, no problem in and out. Today I go in, go around the front of my car notice my plate bent down from a car wash I just had. I bend it back up into place turn around and noticed him shaking his head like I did something wrong. I asked him why he's shaking his head at me ?I guess he thought I had it taped on. The plate is bolted on the front no problem before. I felt like he was getting confrontational. I don't know why you would treat a customer like this,It made me so uncomfortable.
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April 2022 by Bob Sommers
Rob was awesome and my inspection went quickly.Service: Vehicle safety inspection
