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March 2024 by Raymond Borchers
Was getting text messages confirming my appointment, saying it was going to be by phone. I called to confirm in person appointment and they confirmed that i should come into the kihei office at scheduled time, which i did. when i got there, they were confused as to which office the tax preparer was supposed to be.i waited 30 minutes and they couldn't find the man that was supposed to complete my taxes. The Kihei office wasn't even able to reach the Kahului office staff to find out where the preparer was...i left my phone number, and still, 4 hours later i haven't heard from them. i drove from Makawao through the rain for nothing. ...very much a waste of timeno call is really disappointing and making me think i need to find someone else to help me with my taxes.
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February 2024 by Mario Walker
Great customer service when you schedule an appointment at the office... Calling to schedule an appointment is a huge waste of time...
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February 2024 by Alexander Sopt
Did my taxes and the mannerly time? And explain everything to me to where I can understand it Perfectly. The ladies name was AC.
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February 2024 by Anne Hopkins
Excellent service
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April 2023 by Scott Gouveia
Awesome, friendly, knowledgeable service
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March 2022 by Erron Sawtell
Ann "AC" is the Best! thanks. I look forward to next year :)
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March 2022 by Thomas Coker
The friendly people who take their time to explain the whole filing process when it comes to filing your taxes
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March 2022 by Nalu Castillo
Jackson was real helpful.
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April 2021 by Crystal Elmore
Year after Year regardless of who we see we are always taken care of with the upmost respect, patience, and warmth.
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April 2021 by Jeff Rainsford
Awsome staff. Logan is the best
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April 2021 by Oliver Hinds
Our tax preparer was extremely professional and knowledgable
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March 2021 by Michelle Weber
A.C. is amazing!! She thoroughly went through everything with us and explained how to help us with next year's taxes as well. I know this year was incredibly strange, but she helped us get through it, and was done a lot faster than I expected which was a perk. She's our favorite.
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March 2021 by Brandon Paradeau
Your prices are getting absolutely ridiculous for having the simplest taxes possible. $250 for a 15 minute appointment? Then being told I owe money for the first time ever..?? You guys are crooks now.
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March 2021 by Steven Kohler
AC is very good at her job.
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February 2021 by Jeannine Angelique
AC Pugh works to find you every dime, year in and year out. I trust her and I don't trust anyone!!