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September 2025 by David Madison The Guardian
Jeffrey was AMAZING!...I had a flat tire. Jeffrey came over to help me immediately. He gave me some choices when I asked him how long it would take. Said I could stop by later or he could have it done in ten minutes. He was extremely professional, friendly, and answered many questions I had. At the same time, he gently guided the interaction with a smoothness that felt effortless. Not too much information; but going that extra mile, where you feel like a person is there WITH you, WANTING you to have a better day.
He let me know what can typically cause flats... where they are found, and how to prevent them, going as far as to offer that Green Slime that seals small punctures that may happen in the future. But even when he did this, he had these personal touches, his own style which told you that he paid attention to the smallest of details. After he put in the slime and reinserted the valve stem, he blew air into it, so that the slime wouldn't leak back out of the stem slightly.
I had other questions about other parts of the bike as he was putting the tire back on and he not only answered them but did so in a manner that broke it down so easily that a five year old would be able to understand it. He did it so well, that I told him he was a great teacher; because he not only TOLD me, but demonstrated and combined even the SOUND something makes when, and the FEEL of something when you are clicking through the derailleur gears.
All in all, one of the best customer service experiences I've ever had.
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September 2025 by Rashmika Prakash (Rp)
Super kind staff, very helpful and made sure the bikes were comfortable for usage by letting us do a lap in the parking lot. Great knowledge of surrounding area as well re: bike paths. Would absolutely recommend.
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August 2025 by Denis Guay
Very good services , professional!! Amazing tour with family
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August 2025 by Perry Thurman
Bill is terrific!!! Highly recommend this shop come check it out very knowledgeable and friendly
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August 2025 by Gustavo Fermin
I did not get the gentlemens name that helped us out. Very friendly and great customer service. Even gave us a few great tips on where to eat. Highly recommended.
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August 2025 by Waniline S.
Rented a bike to climb the volcano. Really good experience. Perfectly prepared. Thank you for this amazing day. š They know the business and what bike riders need. Very friendly and easy process. š„³
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July 2025 by Trace Caton
Everyone was very friendly and went out of their way to make sure we had everything we needed
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July 2025 by Trina H
We had an amazing experience at Maui Sunriders! From the moment we walked in, the entire team was welcoming and professionalābut a special shoutout goes to Jeffrey, who went above and beyond to help us. He patiently answered all of our questions, offered great advice, and made sure we felt confident and prepared.
I rented both a bike and a bike rack, and the process couldnāt have been smoother. The gear was in excellent condition, and Jeffrey made sure everything was adjusted and secured properly before we left. His knowledge and customer-first attitude really made a difference.
Whether youāre renting gear or looking for guidance, Maui Sunriders is the place to go. Friendly, knowledgeable, and genuinely committed to making your ride a great one. Weāll definitely be back next time weāre on the island!
Mahalo, Maui Sunridersāand thank you, Jeffrey!
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July 2025 by Steve Kelly
Got a great road bike here for my stay in Kihei. Being able to ride every day was great! Bike road well and I had no problems.
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July 2025 by Ed Muir
I rented a bike from their Kihei shop and it was great. The staff is knowledgeable and friendly and they had my bike waiting for me when I walked in. The bike was in excellent shape and I had a great week of riding. Iād happily go to them again.
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July 2025 by Dom McCombs
I brought my son's new bike that wasn't purchased at Maui Sunriders to get a flat tire repaired. Jeffery was awesome with not only replacing the tube, but also straightening the rim. He suggestion to use Gel to avoid future flats was much appreciated.
I highly recommend Maui Sunriders if you are looking to purchase, service or rent a bike!
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June 2025 by Isaac Stein
Without a doubt, rent from Maui Sunriders Bike Shop Kihei. Staff is awesome as are the electric bikes. What a great day hitting the beaches in the area with no problems finding parking.
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June 2025 by Cameron Todd
Painless rental process, reasonable prices, and bike was clean and in top notch working order. Highly recommend.
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June 2025 by Karen Pike
Staff was friendly and accommodating. Bikes worked great. We had a fabulous day biking around Maui.
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June 2025 by M Rennie
We rented 3 Aventon e-bikes in Kihei for a couple hours today. We had a great time, the bikes were clean, easy and fun to operate. The staff were friendly, helpful and flexible. We highly recommend Maui Sunriders in Kihei!