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December 2023 by Jack Mahoney
Lorna watched our 2 year old daughter during a night out and was the perfect sitter. She was highly communicative, kind and a true childcare expert. She even brought us Mochi! Highly recommend!
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October 2023 by Julie McCue
So grateful for this service. I worked with Lorna to find a provider near me and was delighted to have been connected with JC. Both ladies were patient and kind while answering all my questions and easing my concerns. Our boys loved their time with JC and had a great experience. Thank you!
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October 2023 by Carina O.
ChildCare Kauai is awesome! We needed care for our almost 3yr old while we went on a 2 tank dive (about 4-5hours). Lorna responded to my initial inquiry within the hour, confirmed with me the day prior and when she arrived at our hotel she was SO prepared with toys, books, games, and her warm smile. Our daughter was comfortable with her immediately. We got update texts how it was going and at the end we met up with Lorna and our daughter at the pool. We're so thankful Chilcare Kauai is available, allowing adult activities (such as diving) an option while on vacation with kids.
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September 2023 by Kylie W.
We were so incredibly impressed with Lorna and Becky from ChildCare Kauai. They traveled to meet us at our AirBnB and watched 2 toddlers (both 14 months) for 8 hours so we could go on a boat tour. Their communication was excellent - from setting everything up on the front end (offered to have calls with all families ahead of time), to providing lots of updates throughout the day. The updates and photos they sent made our day! We felt so at ease leaving our little ones in their hands. They brought tons of toys and were able to get our kiddos down for a nap and bedtime. We couldn't have asked for a better experience.
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September 2023 by Julian Windsor-Wells
We had such a great experience with Jonquil (aka Jonquil). She watched our two young kids (ages 4 and 7) and showed up with tons of activities and kept them happy and safe for most of the day. She clearly had a ton of experience and was very warm. So nice to get a date day for us grown ups!
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July 2023 by Lisa W
We loved Lorna!! She was so great with our 4 and 2 year old. We didn't bring any toys for our little vacation and she had sooo many different toys for the kids, they were so happy to play with new toys!! I was so worried about my 2 year old that he would cry a lot and wouldn't let me go, but he didn't even notice I left. They played all day long, went even on a walk and we got all the pictures and were happy that we made a good choice with her. I would 100% recommend her. Lorna is such a nice and calm person. She was even able to stay a little longer because our tour got a little delayed.
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July 2023 by David M.
We just used their childcare service to watch 7 kids under 9 nine. We're three families on vacation. They did a great job. They had planned activities for the kids, prepared lunch, and sent us pics through out the day. Highly recommend.
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June 2023 by Evan Price
We received quick confirmation of our needed dates from ChildCare Kauai. Lorna, our child care provider called to arrange care at our Hyatt room. She brought wonderful children’s books, toys, educational puzzles, and much more. Definitely a rare “Mary Poppins” nanny; the kids were very sad at the end of our vacation to have to say goodbye. Top quality care!!!
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April 2023 by Jill T.
Lorna was wonderful! She watched our 2 year old and brought so many fun toys for her to play with. Our daughter enjoyed having her, she was trustworthy and gave us updates. It helped make our trip great! My only suggestion would be to ask to her come early because sometimes Kauai traffic is bad and it takes longer to get places. Thank you Lorna!
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January 2023 by Sarah B.
They have wonderful pleasant sitters who come prepared to entertain the little ones in a condo setting. You can't ask for better while on vacation!
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December 2022 by emily h.
We were shocked and horrified by the day that our 14 month old son had with ChildCare Kauai. We wanted to spend the day hiking, so we hired a sitter to take care of our son at the condo we were renting. We often use different sitters in San Francisco, so we figured that things would go smoothly. The sitter came, and let us know she wasn't able to pick up our son - we were surprised this hadn't been shared earlier as our son does like to be held, but we figured it'd probably be fine. Fastforward to the afternoon, the sitter called us and let us know that our son had been crying all day. For that, we don't fault her - it's hard to predict how a little kid will react to a new caretaker in a less familiar environment (though frustrating she hadn't told us she couldn't pick him up in advance). But we were shocked when we learned more. 1) We came home and our son was shut into a non-child-proofed room plastered against the door (the door was clouded glass) sobbing. There were uncovered outlets and sharp objects in the room. The sitter was sitting out of view from him on the other side of the next room. She said that she had tried leaving him alone there for much of the afternoon, thinking he might calm down / sleep (we had told her that he only sleeps when with others). It is unacceptable and abusive to leave a 14 month old awake, alone, and unrestrained for hours in a non-child-proofed room. 2) The sitter told us that she hadn't given him anything to eat or drink. All day. She figured he was too upset, but of course he gets very upset when hungry / thirsty. Also abusive behavior. 3) The sitter showed him videos on her phone - like most parents, we don't allow screens for our son at this age (we had let the sitter know). 4) I called Childcare Kauai and shared the feedback. After being a bit defensive, they agreed that the care was unacceptable and agreed to take actions with the sitter and refund my payment. Despite several follow ups, they have not followed through on either commitments. That's great that many people have had positive experiences, but it's not worth the risk.
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June 2022 by Natalie S.
We had the BEST experience! Our nanny was Lorna and she was amazing! She watched out 3 kids ages 6, 4 & 4 months. We talked on the phone and texted before our trip and then she came to our hotel room with soooo many bags of toys to watch the kids and sent text updates all throughout the time she watched the kids. She was very prompt and communicated great with us about everything! We traveled to Kauai and stayed at the Grand Hyatt for a work trip but we decided to extend our stay and bring our kids with us. Because it was a work trip there were a few dinners and excursions that were just for adults so I was going to bring my parents with us to help watch the kids but it was the Grand Hyatt that told us about Childcare Kauai. I was definitely skeptical at first especially leaving my 4 month old with someone but we went through the interview process with Lorna and it turned out amazing and she took such great care of our kids during the time she watched them for an all excursion and then for work dinners. We appreciated Lorna's help so much! **the picture is of our 2 girls with Lorna. Our baby was already to bed so that's why he wasn't in the photo.
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May 2022 by Ashley M.
We had a great experience with Lorna. This is the company that the Grand Hyatt recommends and I spoke with both the reception and concierge desks about their knowledge on this company. They had nothing but positive things to say, and offered other feedback from previous guests. I contacted the owner who put me in touch with Lorna. Lorna contacted me in a timely manner, sharing about herself. A mother of 3 grown children, the length of her childcare experience, etc. We had her come for a few hours in the afternoon, she was very flexible and arrived with a TON of great toys, my 3yo son ran to her right away! Within 15 min of saying goodbye she texted a picture and report on how the transition went. She continued to text at appropriate intervals with updates. When we returned my son was happy as a clam. Lorna's demeanor is calm, soft, and attentive. She spoke to my son like he was an actual human being vs. like "she is the adult and he is the child" type of vibe. I saw that she could connect with him immediately. We wanted to use her again but our schedules didn't sync up as she is was so busy with other bookings! That's said, Lorna tried really hard to accommodate us with another booking but our schedule was too complicated. We would have booked here without a doubt if we had the chance! We will absolutely use Lorna again when we return next year. Highly recommend!
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May 2022 by Kristie M.
We had a wonderful experience using Mary as a babysitter for our 9 month old on three different occasions while on the island. Having never left our baby with a "stranger" before we were nervous about doing so but Mary eased all my hesitations before I even met her in person. She was very responsive and easy to communicate with. Additionally, was great with our baby who was coping with a 6 hour time difference so her schedule was a bit our of sorts. Mary was excellent at reading her cues and knowing what she needed. Thank you, Mary!
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April 2022 by Avi W.
Our experience was really stellar. We were connected with Mary, who watched our 2 & 5 year old a few hours every afternoon during our week in Kauai. The kids had a fantastic time and Mary was super kind, warm, and really connected with them (we expected some tears and drama from our 2 year old but after the first day, she was always excited to spend time with Mary!). It really changed our whole trip. We could focus on fun family time but also have some daily time to relax and enjoy the quiet of our surroundings. When we return, she'll be our first call!!
