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February 2024 by Joe Tait
Greatest USPS Staff on the planet. Definitely displays Koloa Ohana.
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March 2023 by Joe Dufu
Great service! Not the same as my hometown...
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October 2022 by Julie H.
Poor customer service and poorly managed, many issues could be easily resolved with better communication. The postmistress blames her staff and carriers for mistakes. In addition, Amazon purchase sent through USP are usually late -- probably not the fault of the Koloa PO but an antiquated system that sends packages to numerous terminals before sending them on to Honolulu and then Kauai.
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October 2022 by Jeanne Sturtevant
Kind, courteous, friendly staff! The Koloa post office provides service with a smile. They are heroes every day; sharing information, sending and receiving packages, focusing on the customer. They know your name and story. What an exceptional group of people! I look forward to going to the post office.
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September 2022 by Drew Burch
The woman at the counter was kind, courteous and understanding. However, the carrier sent packages back immediately claiming insufficient address. I arrived at the post office less than 4 hours after the notification of failed delivery. Simply discourteous actions by the carrier/ driver!!
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August 2022 by Waylon Uhrig
Couldn’t find a fairly obvious address and sent my package back to the sender. I guess I’ve unknowingly been staying at a place that doesn’t exist for the past decade, because according to the infinite knowledge and expertise of that USPS worker, it just flat out isn’t there. Perhaps I’ve been sleeping under a dank bridge all this time and the house has merely been a figment of my imagination.
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August 2022 by Grin Alan
I got a notification saying that address is insufficient so I called the costumer line right away to fix the issue, I gave them the additional information that they need to fix the situation. But when I spoke with the carrier, they said that they already sent it back to the sender right away when they see that the address is insufficient because they couldn't do anything. UPS didn't have any trouble sending me my packages! They will just give up on you and doesn't want to figure out a way to fix things.
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June 2022 by Travel N Drew
The woman at the counter was kind, courteous and understanding. However, the carrier sent packages back immediately claiming insufficient address. I arrived at the post office less than 4 hours after the notification of failed delivery. Simply discourteous actions by the carrier/ driver!!
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April 2022 by Carter N.
Horrible service. Employees are mean, cruel, inconsiderate and unprofessional. Avoid at all cost. No Aloha here.
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November 2021 by Guy H.
Super convenient Post office just an easy in and out off the highway! Some of the things I've mailed from here: Business proposal Gift cards Tax returns Post cards Film rolls Souvenir Birthday gifts. Etc... Just what you would expect only on Island time. There are some negative reviews of Hawaiian Post Offices. Cut it out. Different lifestyle lovely people running the shop Aloha
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September 2021 by Barbara Perez-Agan
The people at Koloa Post Office have always been very very friendly and helpful. In the earlier day whenThere wasn’t as many people we were able to stand ant the counter and really get to know the workers, their families and what was growing on in their lives.Anyway out Koloa workers are very helpful. So are the mail delivery personnel.
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July 2021 by Craig Paden
Hard working and always courteous
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June 2021 by Guy Ambrose
Post office at Kalaheo is always easy to get needs done !!
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October 2020 by E.M. Serrano
Horrible customer service from Brenda no wonder they want to get rid of them.
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October 2020 by Aliseya Wright
If you print postage and drop off in a box, be prepared to have your package returned to you, with instructions that the mailing date was wrong if they don't get it out of their box until the next day.
