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July 2022 by Guy S.
Paul has a shit reputation and definitely lives up to it. You will go in there with a specific problem and end up with 5 other "problems." Be careful. This man is a sad loser that takes Advantage of nice people. Surprised he hasn't gotten his ass beat by the locals yet in all these years.
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June 2022 by Thomas McNaBB
Brought the 02 X5 for engine diagnostics for rough idle. Paul is a true professional, performing the expected tests and inspections required to do a thorough diagnosis. Highly recommend this business to all of us in the BMW ownership body who like to avoid costly dealer services.Service: Auto engine diagnostic
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May 2021 by Louise K.
My father took his 2000 Volvo S70 SE in to have a back window fixed as the switch needed to be replaced. They charged $379.41 for this service saying the part cost $206.99. Overcharging for a part is one thing but the insincerity and dishonesty from what was quoted (including the diagnosis) and the final cost is very bothersome. My parents are older 80+ so easy to take advantage of - After my father told me the story of this business getting over on him I felt compelled to post so others can be forewarned. I gave them three stars because they did fix the window and it does work now.
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October 2020 by Tim F.
This place is a scam. Do not under any circumstance take your vehicle there. I had overheated going up poli poli. I made it downhill to the nearest shop. There was a plastic T that cracked. It was a 2 dollar t you can find at ace. It was replaced and I was told to leave my van there and if I decided to take it, the engine would blow up. I'm a captain and am good with engines and mechanical work. I just needed to get it in and get it out without stress. I didn't want to leave it with them with over a 2500 dollar quote for a new radiator etc. the van wasn't worth 1200 dollars. I respectfully asked if I could take my chances and said I just needed to make it to Kihei. Well he wasn't lying about it overheating again. I paid my 250 for an hour worth of work and a 2 dollar t inline with the cooling system. I drove away and started to overheat immediately after they went on a 10 minute test drive knowing they did not add water in the radiator. How do I know? I pulled over, let the engine cool, checked the water/ radiator fluid level and it was bone dry. I had to walk and carry gallons of water back to the van. I Havnt had a problem since after 2 years. Crooks and you know what you did. Stay away from these con artists.
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November 2019 by Naia N.
My classic Mercedes was rear-ended nearby. When I went to the hospital in an ambulance, she was towed here (for an estimate ONLY). Before I knew it, the insurance company authorized the minor repairs, which took TWO MONTHS!!! After one week, the exact same problem returned. They fixed it again, costing the insurance company a total of about $3000. AVOID AT ALL COSTS!
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July 2019 by Lei F.
Top notch service! I took my Jaguar XK8 there several times for different reasons such as routine maintenance (oil change, tune-up), brake repair, and water pump issues. They were professional, prompt, and everything was fixed to my satisfaction. Mahalo to Paul and his automotive staff! I gave my car to my 87 year old dad and he loves it. It is now 17 years old and still running smooth and going strong.
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July 2019 by Joan B.
Forget the place looks like a junkyard because that is the least of the problems. The mechanic is a vintage rude, entitled male who yelled at me and acted as if he should never be questioned. If they were the only shop on the island, I would trade my car in before I would let them touch my car. Stay away!!!!
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June 2019 by Justina H.
Freaking heroes! Had a super bad night and was getting ready to head home and immediately realized I had a flat when I pulled off, thing sounded horrible and was almost off the rim couldn't make it down the street let alone the nearest gas station luckily I was right in front of this place. It was the middle of the night and they were actually closed but I saw someone outside working on a car and asked for help. He obliged attempted to put air in which of course didn't work (crap tire) and then proceeded to change my flat using my spare I apologized for it being so late and had mentioned my jack and tools were in my other car but he was extremely nice and didn't seem bothered at all he got me back on the road in no time and free of charge not sure why but I am completely grateful. Thanks for saving my a** Paul!
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March 2019 by Candida C.
I took my El Camino to them 3 times to diagnose a starting problem that started when they installed a new engine in my El Camino. Been stuck on the side of the road more times than I care to recall. I'm done with these people. Looking for another mechanic cause they can't find the problem.
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January 2019 by Rebecca G.
These guys don't know what the heck they're doing and they hope you don't either! I was referred to this place through a friend of a friend. I needed a specialist for my vintage bmw after having a fuel pump replaced by a very expensive mobile mechanic I began to have other symptoms I thought might be related to the previous work. I needed a foreign car specialist to get me on the road safely and asap! They told me I needed to replace the "valve gasket " which involves taking the motor apart. Charged me 370$ and gave me a long list of all the hoses that needed to be replaced (yes I know the car is old, I can see it with my own eyes the hoses are worn) but the car had been purring along beautifully before and I just wanted the "problem " fixed but instead they obviously did not have a clue, put a bandaid on it, shined up my rims for no reason, and gave me back a Broken Car!!! It backfired out of the garage! I rolled back up and looked over it with their technician and the owner Paul and they pointed out all the potential problems, I noticed that all the fluids were low but they didn't even bother to top them off even after taking the engine apart! That was a red flag of just how inconsiderate a Service this was. I drove it to work and barely made it back home- I had to pull over like 6x-- very dangerous! Absolutely NO improvements so I took it back and told me that for 470$ more they would replace more hoses, but admitted no fault, nor willing to credit for the previous and useless attempts! I'm fuming at this point; they accused me that the car was worse after I took it home and so rude about it- I picked up the car immediately after. There are more broken cars at this garage than running ones. I wish I read these other horrifying reviews before taking mine in.. RUN!
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December 2018 by Douglas B.
I went here for new shocks and struts. When I started the truck that morning the air conditioning didn't come on so I asked Paul to look and see if I lost a belt. When I picked up the truck he had added on $300 in air conditioning work without phoning me with a quote or getting permission to go ahead. Won't be seeing him again.