Tourneau | Bucherer Whalers Village is a multi-brand timepiece retailer and an Official Rolex Retailer, offering both new and pre-owned luxury watches. Customers report a top notch and amazing experience, describing it as one of the best luxury retail experiences they have ever encountered. The staff is consistently noted as incredibly friendly, helpful, knowledgeable, patient, and professional. They provide warm, friendly service and expertise that is second to none, taking time to understand client needs and guide them without any pressure. Visitors feel valued and enjoy a special, enjoyable process, sometimes being offered champagne and beer. The team is highly recommended for anyone looking to purchase a new or pre-owned watch, creating amazing memories and making dreams come true.
Breezie went above and beyond to meet my expectations. I was extremely happy with the customer service, walked out of the store with my dream watch. Thank you so much once again Breezie, till next time
June 2026
We had an outstanding experience at Bucherer in Whalers Village. Eva was simply amazing to work with, and Amber was very patient and helpful too!
If you are interested in watches and jewelry, definitely stop by when visiting Kaanapali…
June 2026
Amber Gifford is simply the best. She was so gracious and patient as she showed us various items. The timing could not have been better as she helped my wife find a nice bracelet and was able to get me the very watch I wanted. Highly recommend Amber and the Bucherer store.
