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July 2023 by Neil Saunders
This is an OK store, but like most Gap Factory outlets the selection is very limited and doesn't vary all that often. On the menswear side, it's a good place to get keenly priced chinos, casual shirts and shorts in basic colors. However, after you've been a couple of times it just gets boring!
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May 2023 by javed khan
GAP Lahaina! The store is good, the ambience is amazing, great selection & affordable offers.....but employees are very rude, no smile on their face, it' seems like they are working in a store forcefully.I made some purchases but while checking out at the billing desk the cashier was very rude with me with no smile & on top of that she was replying to my question in a very rude manner which is in the retail industry it shouldn't happen.Worst experience.....will never go to this store again.If store operations are reading this review i will suggest you to go thru to CCTV of Store.They should learn the customer service & politeness from "Calvin Klein" store just next to it.Thank you.
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February 2023 by ValAndJohnPrivateChefs
Gap is the best !
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December 2022 by Christine Lawrence
Great selection for whole family. Great service and prices. Clean and organized.
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November 2022 by Kama A.
Wow haven't been here since I was a kid. Gap at outlets have amazing sales and the staff was nice
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June 2021 by Eliza Smith
Cashier was friendly and helpful and I loved to shop there
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February 2021 by Robbie Akuna
Great selection
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October 2020 by Dustin M.
If I could give 0 stars I would because they don't even deserve the 1 star I'm forced to give them. I ordered a pair of jeans online which didn't fit and I went in to try to exchange them for the correct size. Unfortunately, I got attitude from the very beginning and the staff was unfriendly, unhelpful and just plain rude. The manager told me they can't take the item back because they don't sell that style in store and that there in no where in Maui, that I can return anything that I buy from Gap online! I even asked if they could just give me merchandise credit so I can purchase the correct size online and they wouldn't do that either! Instead she told me to go to FedEx and just return them so this exchange because a return and I will not be shopping online at Gap anymore.
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November 2019 by Abhay Shah
Great prices, friendly staff.
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November 2019 by Louise Zollinger
good deals !!! love it !!!
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October 2019 by Andrew Gomes
Very good place to shop specially branded clothes.
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October 2018 by Jon Wignes
Great shop, hours are to 9 despite what is posted on the outlet website.
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August 2018 by Constantino C. Ruiz
"There's so many wide selections that you can choose from"
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June 2018 by Ed S.
I was at your store today at around 5 in the afternoon with my 24 month old son a while ago and while looking for shirts at the men's section when I didn't notice my son went of your store and rode his bike. Your associate that time called my attention and chased my son because he was about to go down the stairs using his bike and that is truly admirable of her. It exceeds the expectations in the role of a sales associate. I wasn't able to ask her name but I thank her for going beyond the call of duty. If not for her my son would have had an accident.
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May 2018 by Seychelle McNutt
Not very good deals
