-
August 2023 by ItsThe Deej
Great customer service at this store! Finally made a trip to Maui and it’s a must for me to visit a Local Motion whenever I go to the Islands. We stayed near Lahaina and saw there was a Local Motion in town so we had to go check it out. When we got to the store we were immediately greeted by the team working they day. After a little browsing were approached by an associate named Jachia who was really nice and helpful! She showed us the deals going on and had no problem checking and looking for sizes for me and my girlfriend. She was really helpful, patient, and friendly especially with us asking a lot of questions. During the visit we also did get introduced to Nate who was really nice too! Our visit to the store that day was great! It didn’t just feel like we went shopping but felt like we made new friends! Thank you Jachia for all the help and awesome service!
-
June 2023 by Ashley C.
Visited from California in May 2023 went to purchase some local motion clothing on vacation. Was greeted by staff that was really nice and very helpful. Jachia and Nate had outstanding customer service and they both went out of their way to provide me and my boyfriend with a list of the best local restaurants to try during our stay. We enjoyed the shop so much we made it back at the end of our trip to buy some more goodies. Thank you Jachia and Nate for providing excellent customer service and being genuinely kind!!!! Both individuals deserve employee of the month or some type of recognition!!!
-
May 2023 by Irms R.
staff is friendly, variety of items and brands, store is clean, price is reasonable, will definitely return.
-
August 2022 by Donnie Lee
my wife and I came to Maui for 9 days to spend time with our daughter and son and their families and see our grandbabies...My wife of 14 yrs is from Maui and we have a large Hawaiian family throughout the Islands....we shopped at Local Motion in Lahaina and Jachia took care of us on 4 trips into the store....Jachia was such a pleasure and joy to work with...she is a valuable asset to your company......we'll be making trips back home to Maui every year , twice a yr if possible...all the local stores were awesome but Local Motion was the best of all...AWESOME people and products....once again to Jachia, Mahalo for ur help, ur friendliness and ur smile....Aloha, from K-9 Officer Donnie Lee and Rosemary Mililani Lee...from Alabama...
-
May 2022 by Steve O.
This store in Lahaina is in the same shopping center as Ross, Cafe Kihei Lahaina and Foodland. They may not have the largest selection of t-shirts and swim suits, but their customer service is beyond good. The 2 young lady sales persons were very helpful, attentive yet not over bearing and FULL of aloha spirit. Upon our request, we got a run down of their favorite local restaurants and managed to go to a couple of them on our short stay. Glad we got their recommendations. We bought all of our souvenir t-shirts there.
-
April 2022 by Tamar Z.
Incredibly rude staff. The man working there came up to stare at my son in an intimidating manner and didn't speak to us at all. Will not spend any money here
-
January 2021 by Daniel Mitts
Good selection of rental surf boards, great clothes and gear.
-
November 2020 by Alex S.
The store is hot mess, LITERALLY. The employees have been working there for at least 4 months with NO AC-- it's like a sauna. As a person who worked closely with the Department of Health, I know this is a health code violation. I spoke to a couple of the employees there, they have mentioned passing out due to heat and no water, whatsoever, provided by the company. LOCAL MOTION MANAGEMENT-- TAKE CARE OF YOUR EMPLOYEES!
-
September 2020 by JA A.
This shop has a ton of nice clothing and surf gear, I have had some good shopping experiences here and will go back when I need some Local gear.I highly recommend this place.
-
May 2020 by Max Parker
Purchased a mens wind breaker 6 months ago and its already all faded so bad and the words are barely there.. Use to be quality clothing would last for ever.. Now not even 6 months? So sad.
-
May 2020 by Drew P.
Local Motion has been my favorite surf brand since the 70's. I'd go visit the one in Oahu everytime I went there in the 80s and I love the one in Maui. I'll be back this summer and go back to check it out of course.
-
January 2020 by Belle N.
Sweetest sales assistant ever! I picked up a 10L waterproof bag and she showed me how to use it and showed us different sizes. We came in hoping to find something Maui specific and LM only had general Hawaii items .... She gave us recommendations to a place nearby that sold Maui items! Jordan, Mahalo and Shoots!
-
July 2019 by Chris G.
This location is really odd, almost feels like they are going out of business, minimal selection of pretty much everything. The gal working the store didn't even greet us, no aloha spirit here. Lame experience. I prefer the Hawaiian Island Creations (HIC) store across the street in the Cannery Mall.
-
May 2019 by Alien
Awesome. The best customer service. In April, they did not have the summer stock yet. Go to the store, you'll find something.
-
April 2019 by Cindy B.
Super friendly wahine working the store yesterday! My husband was looking to rent a longboard or funboard, and the places he was looking into were coming up short, and weren't helpful when asking for suggestions. He got to the point where he exclaimed, "shoots, I might as well buy a board from Local Motion." I thought that just maaaaaybe, they rent out? We called, and the super friendly wahine answered, confirming that they do, and had a couple left. We headed down, found a 7, a new hat and some stickers. Much mahalos, Local Motion!
