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February 2024 by Tarri hedglin
Worst experience ever! Rude! If you want your packages or letters mailed correctly do not use this place. I’ve never written a bad recommendation but this lady blew my mind.3 packages lost for almost a month because of the way they sent it. Hopefully they will eventually be returned. Mistakes are made but the attitude and rudeness was shocking. Went to the post office and talked to the post master. Helpful and kind said he here’s a lot of stories about them.
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January 2024 by Drew Hop
All the ups drop boxes burned down in the fire and these guys still want to charge a $5 drop off fee for a package that was already payed for shipping. I am guessing ups charges so that’s unfortunate but why be a mail service if you’re unable to help.
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January 2024 by Mike Remocaldo
Fast, efficient. Susan is very professional. Very happy I went there to notarize my document
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December 2023 by Chelsie Fletcher
It’s that time of year again & I’ve been so in love with the holiday magic ever since I was a kid. So much so, I finally somehow convinced my mom it’s time to replace her old phone. Which if you know my mom, that in itself is a miracle. Plus since her new one just arrived the other day. She still needed to mail back her junk one to finalize the trade in.As for Mail Services Plus, it’s a store front I’ve walked past several times before heading to Napili Market. But was just a service I never needed until today & I’m happy I did. Otherwise I wouldn’t have discovered a unique reason as to why you should stop by there too, “Secret Santa.”The lady helping us with our shipment mentioned how she wanted to help give back to the community by setting up a Secret Santa for those affected by the Lahaina fires. So if you or anyone you know could benefit from a little extra holiday cheer stop by & submit a gift tag. Complete with the recipients name, age, phone number & wishlist. Or if you’d like to be someone’s Secret Santa, pick a tag or tags off the tree.XoxoChelsieFletcher
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December 2023 by pam powers
They have all the Aloha in the world there i love Jamie and Susan thank you both!!! Happy Holidays to both of u working soo hard for us!!!!
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December 2023 by Chelsie F.
It's that time of year again & I've been so in love with the holiday magic ever since I was a kid. So much so, I finally somehow convinced my mom it's time to replace her old phone. Which if you know my mom, that in itself is a miracle. Plus since her new one just arrived the other day. She still needed to mail back her junk one to finalize the trade in. As for Mail Services Plus, it's a store front I've walked past several times before heading to Napili Market. But was just a service I never needed until today & I'm happy I did. Otherwise I wouldn't have discovered a unique reason as to why you should stop by there too, "Secret Santa." The lady helping us with our shipment mentioned how she wanted to help give back to the community by setting up a Secret Santa for those affected by the Lahaina fires. So if you or anyone you know could benefit from a little extra holiday cheer stop by & submit a gift tag. Complete with the recipients name, age, phone number & wishlist. Or if you'd like to be someone's Secret Santa, pick a tag or tags off the tree. Xoxo ChelsieFletcher
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October 2023 by tiff k
Rude, condescending, and dishonest.
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September 2023 by Karoline Clark
Was referred to this place for their notarial services and feel robbed and taken advantage of. This business doesn't actually have notorial services, there is a woman, Susan Fernandez, she had me send the payment to her venmo account.At the register after the transaction took place she took me to the cash register and told me her price for a notary was $50 for a single signature and another $5 for something else and I need to pay her venmo. I started to cry because I usually pay just $5 at UPS and we are trying to recover from the fires, she never said her prices are this crazy and she's going to take advantage of being the only notary on the west side. That pricing is NOT aloha.I made it clear the documents I need are for processing financial aid and tests I missed from school.Don't support this business. Go to the place on Lower Honoapiilani by the Fish Market for your mailing needs, or the FedEx right by Times. If you need a notary, just go to Kahului.
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January 2023 by Roseanne Raphael
Owner is incredibly kind and gracious. She helped me mail some care packages to the mainland and was just the sweetest to my 2 year old. It was a delightful experience.
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December 2022 by Julia Marzo
I've been coming in here forever, the owner she's amazing she's always helpful and kind. She's got the sweetest little lady in there helping her now, also the gentleman King... he is so friendly and helps me carry my things out to my car.You couldn't ask for a better postal family then this group of people!!!Mahalo Postal Services Plus!!Aloha?
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November 2022 by Navid Mansoory
Helped us out of a jam with a quick print!Super helpful people!
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August 2022 by Phoebe Jacobs
Not only have I sent out from here but I was supposed to receive a package while being a mailbox recipient and they've stolen several of my packages!!!! DO NOT go here!
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May 2022 by Don Whitebread
I recently went in to buy a box and packing materials to protect something I planned to check on a flight. The woman there looked at my stuff, went in the back, brought out a box she'd just opened and some bubble wrap, and gave it to me. No charge. Aloha and good will are nice to find in a business.
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April 2022 by Ydriss Nouara
If you are looking for a cost effective and professional mail service, then this place is NOT it!The owner is condescending and extremely dishonest. I was charged hidden custom fees a week later they did not telI me about before shipping even though i asked multiple times! 350 dollars total to send a pair of sunglasses! I do not recommend this place to anyone. You will get better service, shiping your mail via carrier pigeons!
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February 2022 by Katherine R.
This place was fine - I feel compelled to leave a review because there are so many 1 star reviews. People only leave reviews when things don't go their way. This is a great little place to pick up USPS boxes and mail stuff to the mainland for a good price. Plenty of USPS boxes, all shapes and sizes. They're a FedEx center as well. Helpful staff, I was in and out in under 3 minutes. Shipped a medium sized heavy box to Oregon for $26. Awesome.
