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June 2023 by A Ferguson
Despite having prepared for my trip for any sort of fiasco, I forgot my camera charger and battery. I emailed this person for help as to their stock and what not, they were prompt in response but the best thing ever was once I came inside, he already had a battery charged for me and waiting. I loved the service and quick help! The gentleman was even nice enough to help get the packaging off the product as I had no items I could easily open it with on this trip. I highly recommend this store ? ?. Mahalo!
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February 2023 by Michael Weisman
Paul was very helpful and knows his product lines. He’s what small business is all about and it was a pleasure supporting him.
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January 2023 by Mary Galathea N.
Not sure about the negative reviews but my experience was very positive when I went here a few weeks ago. I needed a charger for my wife's camera when we visited Maui. Left the charger back home. I searched online and I'm glad I found this place as we were staying in Kaanapali. I didn't want to drive out to Kahului or Wailea just for a charger. When I got there, I showed him the camera battery and he recommended a Universal charger. Showed me how to use the unit and everything. The charger even came with a cable for the car. Very easy and fast service. I definitely recommend this place.
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January 2023 by Kelsea K.
As an out-of-town visitor, I called these guys on the offchance that they would have a power cable that would be compatible with my GoPro Hero 4 (current NEW version on the market is the Hero 11 for future reference). I spoke to, who I believe is the owner, and he placed me on a short hold to confirm he had the item in question before I drove over. A brief time later, he confirmed, and 20 minutes later, the cable was in-hand!--if I had not been able to find this item in Lahaina, I would have had to hoof it the 45-ish minutes back to Kahului to try at a Target or Best Buy big box store. I am SO glad I was able to support a local business! I also picked up a couple of SD cards, and it was a quick and friendly interaction. Thanks for having the digital community's back in Lahaina!
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December 2022 by Lance Taylor
Went in to buy a micro SD card adaptor. Very knowledgeable and gave great service.Thank-you
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October 2022 by Todd Carman-Wagner
Today I had the opportunity to walk into this store, and it brought back memories of what it once was like to shop in a local camera store. First, the owner Paul greeted me as I walked in. He had the exact camera I was looking for. His detailed demonstration was something no one can get when buying on-line. His prices were fair, and Paul’s customer service skills were outstanding. How this owner treats his customers is testament as to why his business has succeeded!
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October 2022 by Sean M
The Proprietor was the rudest, strangest customer service person I have ever experienced in my life. Like I was an irritation by bringing my business to him while he was busy in the back. I walked out after 5 minutes. Do not go here and give this person your business he does not deserve it.
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July 2022 by Amita S
I’ve gotten several prints both recently and 10 years ago with Paul. He does an amazing job. He is the most gifted metal printer on the island. Unlike Costco or online sites, the prints I’ve gotten from him have maintained their color over 10 years. Yes, he can be grumpy at times, and is often in the back room (only reason for not 5 stars) but if you are patient with his oddities, you will discover a good human who goes out of his way to help you make your photos into a quality piece of art.
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May 2022 by Jeff Yeabsley
Should be 6 stars. Rented a camera with an underwater housing from Paul. He talked me out of renting a GoPro and into the Olympus point and shoot. I was on a shark dive where others had GoPros and they all ended up asking for my pictures! Taught me how to use the right settings and ended up with amazing pictures! He was super fair on the pricing too!!!
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October 2021 by Peter Tsapoitis
Saved us with a battery crisis for our camera when we had gotten to Maui! Awesome service!
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September 2021 by Louise Kellar
My battery and charger died while on vacation. I emailed the store because it was after hours. Paul responded with a thorough email back letting me know he had the battery I was looking for as well as a charger. He was very prompt, courteous, and saved my vacation. THANK YOU, PAUL!
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July 2021 by Bridget Ward
Incredibly kind and knowledgeable. I was having an issue with dust in my camera and I was explained how to clean it and they had the supplies that were needed. Followed their instructions and my camera is working great.
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June 2021 by Semara West-Simon
I have worked with Paul several times over the course of many years doing underwater digital photography, and have often recommended him to friends and family with digital photography needs. He is incredibly knowledgeable and helpful, and his prices have always been the best around for my needs!
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May 2021 by Sam Garner
Very helpful and provided in a pinch
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May 2021 by Ziggy P.
I called Paul about 10 minutes before his closing and he spent time researching the size of the filters that I needed. I told him that I needed the filters for the Total Red Moon Eclipse that night. He was kind enough to stay open another 45 minutes to let me get there from Kihei. Paul then spent a lot of time explaining how to use the filters. I decided to buy a Tripod stand. He really explained the difference of all he ones that he had and even showed me how they all worked. I had forgotten what it was like to get that kind of service in this day and age. It was like I was being in a 50 year old time warp when people actually took time to serve and help you.
