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May 2023 by Billy
Sunset in Lahaina Maui. Sun sets early in Hawaii than California - be prepared.
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February 2023 by jillian Newton
I bought a lifeguard hoody from them last week, sized small, and I tried it on, it was nice and baggy (I am 5'6, 135lbs). I wore it a couple of times, washed it alone, on cold, and dried it alone on low. There were no instructions for wash on the hoody. The hoody has shrunk substantially, the arms were half way up on my fore arms and the front print had almost completely came off. I took it back to ask for an exchange, (I just wanted a new one and to ask about wash instructions), but the lady cut me off before even asking me what happen or for my receipt, and said "no returns". After I explained I just wanted an exchange, she just said, "no, we don't do that". Please be cautious of buying clothes here. Buy large if you do, and be careful with the print like on my hoody. Good luck.
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January 2023 by Yugan S.
Excellent store. Very nice clothes. Friendly staff. Found the best t-shirts with great Fabric.
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October 2022 by J Pay 1911
Looks like many had good experiences at this store and while I’m sure that may be the case, it definitely was not for myself.Personally I was looking for some items for a few events I’d be attending while on vacation with my family. I noticed one of the employees watching me and them getting closer as I looked thru items. It got so uncomfortable that I finally asked was everything ok. She remarked “yes.” I said u need to back up as ur making me uncomfortable as close as u are. She said her manager makes them do so. I looked around the store and noticed at least 7-8 other individuals rummaging I’m different areas and said why aren’t u focusing on others in the same manner as me, no response. I felt the only reason was due to one keen difference, my skin color!In the end I took all the items that I was about to purchase, some $300+ and said never mind just keep ur stuff and I’ll find another business who’d show me a different level of respect.As a black man who’s traveled all over and been in many situations I know racism and inappropriate behavior. I just don’t believe in acceptance of bs. Try more to not express racist/stereotypical behavior as it truly can hurt ur bottom line.
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August 2022 by Alec Ray
I really liked the pricing and tons of good stuff to buy. Great staff! I recommend!
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July 2022 by Jordan W.
Stopped in after walking by and seeing a hoodie my son wanted. They didn't have his size unfortunately but they have a pretty big selection so he was able to find another hoodie that he liked. My daughter also found shirt she liked. We also grabbed a couple of hats and a sticker. I know what you're thinking, tourist trap. And you're 100% right. But I enjoy supporting locals and the kids love vacation stuff! Great little shop right on Front St near food and snacks.
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September 2021 by Mithila Sharzin
Nice shop
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September 2021 by Kayla Filippin
Hours are 9am-9pm at the Whalers Village location. Showed up at 8:45ish maybe 8:50 on 9/10/2021 & the doors were closed & locked. We saw the lady inside and asked through the locked door, what time they close. She told us 9:00. We brought it to her attention that it was not 9:00 yet. We had previously visited and browsed the store and were returning on our last evening in Maui to purchase no less than 15 shirts. She refused to let me purchase over $200-$300 in inventory that I had already decided upon. Terrible customer service, and not a smart business move during these hard times. I definitely would not recommend shopping here. I wish I could leave zero stars.
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September 2021 by tina walsh
Great location! Beautiful grounds
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August 2021 by Traci R.
I purchased 4 dog outfits. They did not fit my pups. The tags were all on and clearly unused. I tried to exchange for other merchandise but they wouldn't allow it. Plus I went to several of their locations and they said I had to go to the store where I purchased. Very poor customer service. Could not be less helpful.
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March 2021 by Tammy Halstead
Do not purchase clothing from this store. Poorly made, no customer service. I purchased a lightweight long sleeve top in a beautiful coral color. Wore it once and the color rubbed off on my hands and the seatbelt. That could be expected if it was $5, but not $26. Worn once and into the garbage can. I sent three emails to the store, and no reply. Not even an acknowledgement of my complaint. There are many options for clothing purchases in Lahaina - absolutely avoid this store
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February 2021 by Tammy Halstead
Do not buy anything from this store. Cheap quality, zero customer service. Purchased a long sleeve top. Wore it once and the color completely rubbed off wherever the seatbelt touched the top. The top was ruined just from sitting in a car on a short car ride. Emailed Maui Paradise Lahaina three times, no reply. Not even an acknowledgement of my email.
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March 2020 by Atul S.
A great quick stop for gifts and shops. Has ton of things to buy. You are probably gonna get confused when you enter this place. They have varieties of things. Even prices were very reasonable. Staff was nice and they greet the customers very well. We went to get some fridge magnets souvenirs like we do in all the trips.
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March 2020 by D W
Love their selection we've been shopping here for 12 years in
