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April 2024 by Frances L.
I love this jewelry store. I have many pieces of their jewelry and get so many compliments on them all. My favorite store was in Lahaina but they have several. I have even purchased items in San Diego and online. The quality is beautiful. You won't be disappointed.
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October 2023 by Mark Hammer
Terrible overpriced jewelry!
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August 2023 by Roger Arlich Jr.
My wife loves this piece.
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June 2023 by David W.
Incredibly rude staff!! Went in with a simple question about a bracelet I found in the ocean. Didn't ask for an appraisal, just asked if they could tell if it was costume or not. They completely blew me off. Said I should just walk up and down Front Street until I found another jeweler. I had budgeted $1000 to buy Na Hoku jewelry on this trip. I guess I'll just walk up and down Front Street until I find another jeweler where I can spend it.
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April 2023 by Sara S.
UPDATE: Customer Service emailed me today and offered to replace the necklace. I am a happy woman! I will certainly buy more jewelry from them when I can!If you haven't seen their Signature collections, go to their website and take a look. They are some of the most beautiful pieces I've ever seen.
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March 2023 by Nathan
Visited this No Hoku on our honeymoon and its just as lovely as the rest. The staff were very nice, and the woman who originally helped us did not push us to buy anything. I purchased a nice necklace for the Mrs. and the woman placed it in a very nice protectors box which was an extra detail that was appreciated. Well deff have to come here again.
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January 2023 by Kathy P
Lindsey was very knowledgeable and attentive. She really made our experience a good one. We had stopped at 3 other branch stores and was basically ignored. Their loss.
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October 2022 by Katelyn Nordlien
When I asked, “Do you clean jewelry?” The response given was “We clean our jewelry.” I asked them to advise me on how best to clean my sterling necklace & I was given glances & stares before they came up with a simple response. Google is a better resource than these chumps.The jewelry is indeed luxurious but the people are clearly pretentious & are only willing to help someone who’s willing to buy. There’s fine jewelry EVERYWHERE so next time I do buy, it will not be here. Hawaii’s Finest jewelers since 1924… I sure hope you make it to 2024!! ?
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March 2022 by Jeff S.
"Are you not man enough to afford this for your woman". Nice to be asked that by an employee when browsing...
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June 2021 by joyce l.
Decided to spread the love on my purchases. Purchased several necklaces on front street with Barbara. Stopped in at whalers to grab a few more gifts. Jaylou was a doll. She had two of my bracelets couriered, and had a necklace I wanted for my sis. Day one experience was great!! Upon return to pickup the bracelets..... disheartening. Older lady associate... maybe she didn't appreciate that I didn't have all my jewels on me (just got off a sunset cruise). For the record, pickup of two bracelets 7/29 8pm. Regardless of how much "worth" you portray when stepping into the store, you should be treated with respect. To the management: I love love love your jewelry, which is why I have purchased heirloom pieces for my girls. Perhaps your sales associates can show more "Aloha", regardless of How they are dressed ... Will look forward to future visits despite my experience this evening
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March 2021 by heidi palena
What excellent customer service! Jocelyn helpedMy daughter and I find gifts for my mom and MIL. They were kind, made excellent suggestions and were respectful of my budget! She kindly gift wrapped my items and one of the other sales ladies went to the other location to pick up an item for me to look at. I was very impressed!
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September 2019 by Cynthia Curry
Friendly help nice jewelry
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August 2019 by Leslie M.
This review is way overdue! I've been meaning to write a review a long dang time ago, but I was emotional, pregnant, and became a mom. However, the experience I had here still lurks in my mind. Sad, but true. My hubby and I went on a babymoon when I was 2 months pregnant for the first time. I showed right away and my hands were swollen so my wedding ring didn't fit. My husband and I thought it would be nice to get a pretty Hawaiian ring to use while I am pregnant to replace my wedding ring. The lady that helped me - was fake friendly with back handed compliments. I never felt so uncomfortable. She asked me if I was having twins, was surprised I looked so big, and didn't make me feel good about being pregnant, sick and showing at 2 months. Hubby wanted to make me happy so we bought the beautiful ring without them resizing it because I did not know if my fingers would get bigger. Needless to say, I loss the ring and I randomly think about how bad that lady made me feel when people talk about being pregnant. I finally said my peace here so hopefully I can forget about this experience. Maybe it's a good thing I lost the ring because it is attached to such a bad buying experience. Advice to the staff- congratulate a client if she states she's pregnant and make her feel beautiful, lucky and special. Also, wish her luck. Thanks!
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August 2019 by Ryo T.
Great selection! It's hard to pick the one, but I finally decided to come back and buy the Honu(sea turtle) necklace! Sales associate, Sandie was very helpful.
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May 2019 by Cindy B.
Ever since I was a little girl, I've secretly coveted a Hawaiian heirloom ku'uipo bangle. My most favorite uncle gave one to his wife, and I remember her explaining to me that ku'uipo means sweetheart in Hawaiian. I always thought that was such a loving gesture, and hoped one day I'd have the same. Now that I'm all grown up (ok, that's questionable), my dear husband and I were on Maui, celebrating our first anniversary. I didn't want to exchange any gifts, thought it was enough that we were visiting two islands, and eating to my heart's content. But, he reserved the right to give me a new bauble. Man, he spoils me! He likes to call me sweetheart. A couple of days into our trip, immersed in the beauty of Hawaii, him calling me sweetheart triggered the bangle memory. Never mind the multiple ads Na Hoku takes out in the Hawaiian Air magazine :-P I kinda coyly asked if he'd buy me a bangle, told him I'd try to find a local deal. He said yes...and then no. Being the way he is, he wanted to buy from a reputable seller. Bargain hunter that I am, I was thinking sidewalk vendor on Front Street. Ok, I get his point...I could've ended up with something that turned green after a day in the water. This Na Hoku location is a nice short stroll from the Ka'anapali Ali'i. We walked in, promptly greeted by Michelle. I bet if there wasn't a counter between us, she'd give us hugs! I told her what I was looking for, and she quickly brought out all kine bangles. I zero'd in on the white gold 8mm plumeria with maile lei diamond-cut scrollwork. It happened to be my size. SOLD! Michelle packaged up the empty jewelry box (empty cuz I'm sporting that bling!) with some informational material. She pointed out one card explains that the maile lei represents love, honor, and respect. How wonderfully appropriate! Another thing Michelle threw in: a voucher for a complimentary ice cream sandwich or Kiawe wings from Hula Grill...YASSSSSS to free grub! And she gave us hugs on our way out :-D
