The last time I visited I had great customer service. Although there was only one person at the parts counter, he talked to me respectfully and even gave me some tips. Other times I have visited when there are more people at the parts counter and it wasn’t friendly. Based on my recent experience, you nearly got a 5.
Went in for a part and thinking this place is a place to buy auto parts they didn't have it on stock nor could they order one ??♀️??♀️??♀️ make it make sense if that's the case it should be called PARTIALLY NAPA AUTO PARTS ...
I just want to say a special thank you to Steven the store manager for being so helpful today. I have been shopping at this Napa for over 30 years. He really showed welcoming and respectful service that hadn't happened at this store for a few years back. He did not ask me to write this review.
NAPA Know How. Serving you better during these challenging times. Get quality parts fast and safely with CURBSIDE PICKUP. More than 85 years ago, the National Automotive Parts Association (NAPA) was created to meet America's growing need for an effective auto parts distribution system. Today, 91% of do-it-yourself customers recognize the NAPA brand name.