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June 2023 by shelley jarvis
Walking by and a young man handed me a free sample. He then proceeded to put some cream on my cheeks without asking and without my consent. I told him it was burning. “Its supposed to burn! That means its working” The next day my skin was cracked, burned, red, painful. Whatever he put on me literally burned my skin. I went back last night to find out what is in the cream. I was met with “oh there is nothing in our products that would do that.” “But it did. And you should tell your employees not to put it on people without their consent.” “ i received a dismissive “Ok sweetie” in response. Stay away from this place!
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January 2023 by TJ
ONE STAR is TOO MUCH - hard sales pitch - typical scam tactics - Caveat Emptor - Let the Buyer Beware!
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December 2022 by Tracy Stetson
ABSOLUTELY DISGUSTING AND UNACCEPTABLE BEHAVIOR. I WOULD GIVE ***ZERO STARS*** IF I COULD. COMPLETELY UNPROFESSIONAL. DO NOT GO HERE OR PURCHASE ANYTHING FROM HERE. Prestige, you are what is WRONG with the beauty industry. They bully people walking by into buying their incessantly expensive products. Insulting pedestrians on the sidewalk as a cheap and slimy way of trying to sell products. Be kind and do better. Absolutely terrible.
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December 2022 by Brittany Zapata
My mom has been purchasing from here regularly (from the states) ever since we visited once years ago. She just purchased one of their expensive products a few weeks ago. They said it would ship next day (as it should for the price) and that she would get a tracking # in the email. The email never came, product never came. Now they're dodging her calls. I just read on google that they're permanently closed. This product was over $300. They swindled her when they knew they were going under.
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December 2022 by N A
The open harassment and hostile intimidation of the well trained and instructed employees of this business to the pedestrian in downtown Lahaina HI coupled with the silence of local authorities got my attention. I did my research and this is what I found out…After researching their stores and their fake products and after speaking to locals, it appears that the Five stores at Front St owned by the same owner in downtown Lahaina, the rent is so high but yet the owners managed to open five different stores sealing fake beauty supplies manufactured by right-wing extremists business in the apartheid state of Israel under false manufacturing information to avoid any potential boycotts; Moreover, the good looking employees they hired are Israelites settlers who received military and intelligence training before they move them to all over the malls in the US and Canada.It appears that a potential real estate project is happening in Hawaii by the state of Israel, hence they opened these unsuccessful bad products knowing that most Hawaiians are living and working in Vegas.
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June 2022 by Anela A.
Such an amazing experience! I got the facial by the owner, Lani, and it was so amazing...I recommend it for all and any women looking to feel refreshed, renewed, rejuvenated and all the good things! I came out looking and feeling restored and like I had a restart to my MONTH. She was so kind and had magical hands. I can't wait to treat myself again in a few months!!
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May 2022 by Linda Scroggins
On route to a dinner reservation last night we walked past the shop and I know better and always keep walking as a few years back it cost me. The lady said oh your sandals are so cute, where did you get them….thus I was snagged. She said she was from Italy and wanted me to try the Stem treatment for my eyes. I told her I was very sensitive to things on my face but in a moment she was smearing it under and on top of my eye. I’ve never tried to be rude but should have. She was ruthless! I told her if she gave me the info, I would read it. My Husband by then is getting irritated and walked away thinking we would lose our reservation. She kept grabbing my arm, oh look in the mirror, what a difference blah blah. I texted my husband and said get me out of here! He came back and sternly told her we had to go! She then with her open hand pushed him back away from me! Telling him to wait! Well thats when I bolted with him behind me. She was pushy, rude and never should have touched my husband! Worst part was I woke up this morning with my one treated eye matted and crusted! My vision in that eye was blurry most of the day. I understand sales and being persistent, but that was crossing the line! Management needs to do something for sure.
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April 2022 by MARY HELM
Very aggressive sales keep walking unless you dont care about spending money for cosmetics.
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March 2022 by * Netta
I was initially interested in knowing more about the undereye and wrinkle products. The sales ladies are very beautiful and pushy. The wanted to sell me a year of product. I said No thankyou and wanted to buy ONLY the one tube. Gave her my card and $400 was on my credit card. Yikes! She said I would use less and it would last a year. ?? item is 0.42oz Horrible Sham Reporting this to BBB
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February 2022 by Jessi Lynne B.
Such a treat here! They expanded so much recently to bring Maui a luxurious experience. I've been serviced by both Lani and Sonnie, both beautiful inside and out. They make you feel super comfortable and relaxed for whatever service you may choose. They offer great skincare and waxing services. They recently added massage services as well as promos that let you indulge in their bath soaks and scrubs. Definitely recommend becoming a preferred member and scoring additional discounts and priority bookings. You can check out their promotions and such on their Instagram page and book online.
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February 2022 by Tara W.
Delicious!!!!!! For Valentines Day I was given the amazing gift of a spa afternoon. Lani Morris, who has been a magical Esthetician in our Maui communtiy for many years, has created the most luscious, soul-feeding, heart-centered, visualing stunning spa I have ever been to (and that's saying a lot, ladies and gentleman, as I do consider myself the Qween of Pleasure... I have made an art out of taking care of myself)!! I have had facials from Lani (and Sonnie, another Esthy that works with Lani) for years and it has always been consistently the most healing gift to myself. At Beauty by Nature Maui (spa) my daughter and I started our expierence with the Queen of Roses Bath. The setting is outdoors, in a gazebo like setting. My senses where so indulged in the scents, vision, and sounds of nature around me. There was a lovely honey mask waiting for us while we soaked, and a glorious 60 minute massage. My MT was Ronie, and before she started my massage she offered a beautiful Hawaiian blessing over us both... be still my heart... (my daughter's MT was Thersea who was just as magical). That sweet blessing made the expierence so much more meaningful. As always is the case only the most amazing things come from Lani!!! We ended our time at Beauty by Nature Maui with a sweet 30 minutes of champange, chocolate (Valentines Day, after all), and Lani herself, sitting in the lounge area integrating such a perfect experience. That lady knows what she's doing! You can feel that what Lani offers, what she has created, this is heart and soul offerings. Never have I spent a better 2 hours. Thank you Lani, Ronie, and Theresa for making our time so memorable. I'm grateful I share a world with these type of people. Oh, one more thing.... money... and let's face it, it's a real issue in our lives....I have always felt that when I hand my money over to someone, for whatever service... car, rent, retail, pedicures... I want to be so completly happy with the service/goods I have received. I am so, so happy to spend my money here, supporting this small business. I would give these ladies a million dollars if I could!!
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February 2022 by Ivy S.
My SPA treatment was well worth it and fabulous. I decided to add on a massage with Ronnie before my facial with Lani and that was the best!!!The oasis that Lani has created is calming, peaceful and special! Support local business and treat yourself! The little touches through out the spa is an added bonus and it is very clean.
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July 2021 by Luke M
Lady, Stephanie, literally told my mom she doesn’t care about my skin condition in order to get her to buy a special device. Well, that didn’t go over well at all. This lady just totally went for an ugly sales tactic and screwed up big time on that one! They are all extremely pushy.On another note, the device definitely worked! LOL. But instead of getting locked into paying $200 a month for several years, we found a similar device online for $200 total, just a little less fancy.Stay away from this place if possible.
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June 2021 by Richard H.
Extremely pushy sales team. If you have a hard time saying no to people just keep walking. They offer free products and then pressure you into spending hundreds once you walk in the store.
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May 2021 by James M.
The property is green and impressively maintained with a garden setting. Sonnie's treatment setting is cozy, clean, and comfortable. Her energy is clean, positive, and professional. I was flexible with the treatment type, so she asked a few questions, and made an excellent choice, asking my permission to proceed. Her techniques were quite impressive, especially around my sensitive nose due to past trauma's. Halfway through the treatment, I turned into a puddle. When the treatment was pau, I payed cash, and accidentally overpaid. Her honesty and integrity were impressive... a rare trait these days. Tipping my hat off to Sonnie. Thank you see you again next treatment!
