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December 2023 by Jonas P.
Ross ALWAYS has your back, when going gift shopping on a budget or doing self care shopping on a tighter budget, or letting yourself splurge on a budget, and buy your children something while teaching them to keep in mind the budget. It is my absolute favorite.
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November 2023 by Lanell A.
Ross has a sign up saying it is open. Yelp still says "temporarily closed'. I go here pretty often, yes it is short staffed, but the employees are super nice. Just have to be patient.
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July 2023 by Jubilee Brophy
Ross has everything and more and always a great price! From a swim suite to outfit or electronic replacements or sassy new sun glasses they’ve got a large selection and helpful staff.
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July 2023 by Robert Oftedal
I saw two employees standing together talking in the store. I asked politely where the clothes hangers were. The lady was in the middle of training an employee. She gave me a rude look and made me feel l8ke I was putting her out. This is know way to treat paying customers. The same thing happened again with a male employee, near the front of the store. It's not right to speak rudely to customers and make them feel uncomfortable.
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July 2023 by Xiomara Reyes
John, the store manager is extremely rude and I’m surprised he is even a store manager with his customer service. I was waiting in line for the next register to open up and he barely finished checking out the last customer, and still had not given her the receipt. I was waiting for her to move forward, he yelled at me to come forward, yanked my item out of my hand over the lady who was still at the register, and said a comment underneath his breath. If you are that miserable JOHN find a job that doesn’t require you to deal with customers.
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June 2023 by Laura L.
Went in for something quick, it was early in the morning, there was a long line and ONE person helping and a manager oblivious to it. Didn't even acknowledge a lady who had been standing there for awhile.
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June 2023 by Beau Laughlin
Every Ross on Maui is different and we enjoy a drive to the west side to see what deals we can find at the Ross store in Lahaina. The store is well organized and has plenty of parking and shopping carts. We have noticed at all Ross increases in time waiting in line. Probably due to short staffing. For tourists this will be the place you should go if you need clothing while traveling and staying in Maui’s west side.
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June 2023 by Gary Garbrecht
Bigots. A substantial minority of islanders (Maui) are bigots against mainlanders. I needed to use the restroom. No to the mainlander. Understandable that an individual is a bigot. Disappointing that Ross appears to be OK with this (based upon my experience and the other reviews).
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May 2023 by Douglas Boucher
This Ross store in Lahaina is critical to lead a civilized life here. The go to place for house wares linens etc. At affordable prices. Hours are good staff are helpful.
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April 2023 by Kathy H.
I have never been to a Ross store that was so purely mis-managed. The store was a mess! No one seems to care that the alarms from the high end purses were going off. I don't know how the employees can stand it! I was there in the morning and returned and the alarm was still blaring when I went back in the afternoon.The hangers and clothes are on the floor in every isle which is liability if someone trips and fallsI think you are waiting for a lawsuit!
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April 2023 by Maui Kai 806
Not just clothes but great housewares, snacks and even luggage!
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April 2023 by L U
Didn't have the exact size, style, color item I was looking for. Do better Ross.
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April 2023 by Christel Patterson
Haven't found a Ross's I don't like. Found Hawaiian blouse for only 12.99
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April 2023 by Sarah Crisp
I mean… it’s a Ross. What do you expect? It was an absolute mess but is located in a nice plaza with ample parking and local markets. We did find a few good thrifts in here and a nice water bottle. This place is good if you’re travelling and in a pinch for something.
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April 2023 by Josiah Dahlstrom
Big selection but very unorganized.
