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May 2025 by Vika Toelupe
Go see Kanani at Laie Cricket. She is professional and efficient made my purchase so fast and easy.
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May 2025 by a domingues
Kanani is very knowledgeable customer oriented I saw her multitask 3 customers and all were satisfied including me! Please please make sure she stays with Cricket. Kanani is awesome! New customer and very happy!
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April 2025 by Ashelynn-Lohelani Sunada
Staff were friendly and extremely helpful, answered all my questions and helped me upgrade my kids phones . Great experience and customer service ! Thank you cricket staff !!
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April 2025 by Desiree Ulii
I love Cricket because it’s awesome and have awesome Data and it’s cheaper too cricket has the best service I bought me a speaker from Cricket and I love it I love all there accessories
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April 2025 by Charlotte Soles
Love this store, the Staff is always Soooo nice and helpful. Very nice atmosphere ❣️
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April 2025 by taz kahala
Always go there, and sales skills is no joke. I bought a few speakers from them and some might say a few too much. Anyways I like their products, but I’m ohkay with the provider I have.
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April 2025 by Leellen Garvida
The service they give is always welcoming with lots of aloha. They helped me with finding the best products for my phone.
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December 2024 by Lazare H Herzi
Lady closed shop 10min early!
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November 2024 by janice Kamae Soto
The Employees at Cricket Wireless in Laie are the BEST two that I’ve seen since I’ve been a customer! I have been a customer with Cricket for 5years and I love these Employees they are the Best and they take care of everyone that comes into Cricket this girls means everything to me Love my Laie Cricket they the best??
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August 2024 by Ernesto Trb
"This morning, I visited the Cricket office located at 55-510 Kamehameha Hwy 14 to purchase and activate a chip with a phone line. The initial transaction was smooth, but I soon discovered that my phone was locked by another carrier, rendering the newly acquired line unusable.
I requested a refund, which was denied in a rude and dismissive manner. The staff offered to sell me a new phone to use with the line, but this did not address my issue.
When I attempted to assert my consumer rights, the employee asked me to leave the premises. While I understand that employees must follow company policies, I believe that customers deserve respectful and courteous treatment.
I am disappointed in the poor customer service I experienced at this Cricket location."
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October 2023 by norman akau
Got me a new iPhone 11 from this place and let me just say I had the best experience! 10 out of 5 stars for sure, Desha was the best! patient and helpful. Thank you so much cricket Laie !
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October 2023 by Christopher Patenaude
Fantastic customer experience. 10 out of 5 stars. I knew I had a curveball situation with my device no longer registering the network. I expected assistance from some kid that would panic and say there was nothing they could do to help. Instead, I got Kanani the professional who remained calm and collected and expertly maneuvered through multiple ways to restore service. We eventually found a solution in a replacement sim card. I rely on my Z Fold 4 for work and school. Mahalo, Kanani and the team at Cricket Wireless, Laie
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March 2023 by Noel Del Cid
The folks working were kind and patient!
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March 2023 by Sam Moe
Who doesn’t refund unused items purchased a few days ago? These guys. I bought some accessories for my new phone because I didn’t want to drive to town-well, lesson learned. I bought 3 things but wanted to return 2 of them. They were helpful to purchase stuff(hence the 1 star) but completely different attitude if you want to return something-and they never explained that you can’t return the items upon purchase.
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October 2022 by brandon devereaux
Don’t ever go into this store. Racist beyond belief. The store manager does not care about customers and just wants your money.
