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March 2024 by Christy Keale
The hard working worker/driver Anthony Prem Jr. is so awesome, a do it all kind of a guys and does a very good job for the island of Kauai. Service is always extremely good and always with aloha.
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March 2024 by Ted Rintel
Very friendly, helpful and prompt
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August 2023 by Leyland Swenson
All good!
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May 2023 by Bret Larson
We have both a business and residential account with you folks. Tony helped up with the installation of both our business and residence. His customer service is absolutely one of the best we've seen. He always has a smile on his face and is always friendly. He's always been very responsive for both our business and residential any time we've had any issues. Don't lose this guy! Mahalo Bradda Tony!
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April 2023 by D Nord
Super service! Such nice people.
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January 2023 by Brandy Runcie
Our delivery guy, Tony, is one of the sweetest and most personable people. He is always happy and delivers quickly.
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January 2023 by Jonel Elias
Tony who fills my tank is very professional kind and friendly!
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December 2022 by simon lord
very professional, helpful and friendly delivery service
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December 2022 by Anthony V.
Strictly based on customer service. Great during sign up, of course, and the actual gas drivers and technicians, are awesome. Good luck tho if you want real answers to your service and billing questions, and unreported price changes. Invoices online are missing but only the ones where there are price changes, conveniently. When asked to speak to a manager, after unfortunately not being able to understand any call center representative, be ready to be either hung up on or left on hold indefinitely. Current status... Still on hold. Will update if any good news comes from this but definitely not holding my breath.
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August 2022 by Gene Mizumoto
Fast service, TONY PREM WAS VERY FRIENDLY & HELPFUL!!
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March 2022 by Tom A.
I called the local phone number for Amerigas in Lihue, Kauai,Hawaii. I reached the "customer experience advocate" who was not at all helpful. He could not answer any specific questions and refused to explain why he couldn't give me an answer except that "everything changes over time and I can't give you any information" unless you are 30 days away from needing propane hook up service. He would not even give me the local price of propane per gallon today; he beat around the bush saying that there are at least 10 variables that set the price. I asked if his facility was in Lihue, and he said he didn't know!! Finally, he admitted that he is in a national call center even though I called a local Kauai number! He said the offices on Kauai are closed and business is only conducted via the call center and email and other virtual processes, and he said he could not give me any more information because if he put my question into "the computer" it would spit it back out! So far, trying to deal with Amerigas is a total waste of time, and I do not recommend this company. I would give a rating of ZERO stars if that was an option.
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July 2020 by Tim Jones
Delivery service is automatic with the tank sensor which is so convenient...so couldn't be easier! Also, have always had great customer service with the delivery guy Anthony that delivers. Very professional and greets us with aloha!
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July 2019 by Todd S.
Fast, friendly, reliable service
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November 2018 by Randy OC
Fast, friendly and efficient
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April 2018 by Landon L.
Been trying for months to establish their services. Install gas line for dryer and cooktop and a possible on demand water heater. Initial contact was over 6 months ago. The follow up has been sparse. People are always on vacation or over worked. No contact for over 2 months after the follow up visit by the manager. No call back, we always had to make the effort to see where we were at in the project. Went to Hawaii gas and got service and tanks dropped off in 2 weeks after i went through someone else to get gas lines installed Their prices may be better than Hawaii gas, but their service and follow up/follow through is pretty horrible.
