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October 2023 by Bob Crowley
What a GREAT place!I'm from the mainland but visit Kauai often as my daughter and her fiancee live in Lihue. In the past 6 months, we've needed a number of automotive fixes and help with a few issues.We're SOOO GLAD to have found Destination Autoworks!Everyone we've encountered there has been friendly, courteous and completely helpful. Their pricing is great and very on the level, (no up selling or other bull)THIS is the place to bring your vehicle for service.
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October 2023 by J T
Awful customer service. I have been trying to call them for days and can never get anyone on the phone. Even when they answer I'm put on hold and still no one. The last experience we had with them was with a repair where they seemed incapable of obtaining the parts. We ultimately got the car back from them, and got the car to someone else who quickly repaired it. Let say enough is enough.Service: General repairs & maintenance
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October 2023 by Bob C.
What a GREAT place!I'm from the mainland but visit Kauai often as my daughter and her fiancee live in Lihue. In the past 6 months, we've needed a number of automotive fixes and help with a few issues.We're SOOO GLAD to have found Destination Autoworks!Everyone we've encountered there has been friendly, courteous and completely helpful. Their pricing is great and very on the level, (no up selling or other bull)THIS is the place to bring your vehicle for service.
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September 2023 by Jared Aman
Stopped by Destinations after 5 other tire stores turned us away after being too busy or understaffed. We had a screw in our tire, they fixed immediately and were very friendly, fixed it in no time. Would highly recommend! Thank you Destinations - you really saved us ?
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September 2023 by Yangsun Parsons
Awesome customer service.??Mahalo!
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September 2023 by Armin S.
Awful serviceWill left you hanging They won't call backWill never go back ever again
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July 2023 by Claudia H.
I have been taking my old (2003 Hyundai Accent) to Destination Auto for a long time. I have nothing but wonderful things to say about them...from the guy who schedules the appointments to the mechanics who work on the cars. They are competent, caring and I have never been overcharged. You can't go wrong with Destination Auto.
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July 2023 by Vicki F.
They scammed us so bad on pricing. We supplied oil and filter for oil change and they charged us $160. That means we paid $250 in total for an oil change. A dealership down the road charged a total of $99 for labor and supplies for our other vehicle. I do not recommend Destination Autoworks.
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May 2023 by Randy W.
Oh, I needed to add that the job involved the complex matter of an insurance claim , and Dane and Brian to care of it without any problems. Thank you .Your operation has my gratitude for the good work, and support of my Westy
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May 2023 by Cherryl Ouye
Dishonest never go again ..they didnt fix the problem still broken the coolant spent soo much money back and forth
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April 2023 by Margaret Peggy Candrian
The people who own and work at Destination Autoworks in Lihue, Hawaii, are a special kind of people : not only are they good at repairing vehicles, they are very kind, considerate and understanding even when they first meet you. I feel very secure in the fact that they will do a great job on my Jeep, but they will alsol let me know if anything else needs to be fixed.
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March 2023 by M D.
Had a family member bring her car here after her vehicle got broken into, gas siphoned, and fuel filler neck damaged before needing to get to work. These guys were able to replace the damaged filler neck in 25 minutes, which was great. However they charged her $247 in labor. For 25mins. They explained shop rate is $165/hr. Charging that high of rate, and adding on 3X the repair time is just shameful. No customer service or Aloha for repeat customers found here. Stay away unless you want to get taken advantage of.
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March 2023 by Jerick Mariquit
Brought my car here for A/C system diagnosis, they touched other wire and fried my ECU . Thay just told me my car wont start and need to be towed. I wasted so much time, they know what happened but they did not want to say. If u have A/C problems or any car problems, dont go to Distination Autoworks. I regret going there.
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February 2023 by Christina A.
My car was leaking a trail of oil. I called them but they had no openings for another 2 weeks. I told them what was happening and they said to bring the car and they would look at it. My car was put into the lineup for repair, immediately. Everything was repaired by the time I got off of work. I appreciate the hard work and immediate response by Dane and his crew. Thank you so much. Very much recommend them.
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February 2023 by Derek Swanson
Got my clutch done by these non professional Mechanics. When the the truck was done it was rattling and making big noises. Then not too long after clutch shattered broke bell housing and they made like it was my problem. save your self time and money and take your car/truck some where els they don’t fix things they “break shit”?Service: Transmission
