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September 2023 by Linnie nguyen
We love our shuttle pick up driver Kira. She’s awesome, very helpful! I would book again and spread a word to all my friends and family
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August 2023 by Bernard Etcheverry
Very quick, smooth ride to car rental. Friendly, helpful staff.
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July 2023 by Melissa Meza
Our driver was great and very friendly!
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July 2023 by Christopher Lincoln
Much more personal than the corporate outfits. Great vehicle. Great service, great price, would happily recommend
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July 2023 by Abigail Mancuso
The shuttle got us right away and it took less than 10 minutes to get our van. The van was clean and worked great. Everyone was friendly we had a great experience
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March 2023 by Scott Fowler
Fantastic! Quick pickup and checkout as well as easy check in. Close to airport! Very friendly. Loved it I would recommend to anyone
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January 2023 by David Penner
Great experience! The shuttle and car were waiting for us, and we arrived early!
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October 2022 by Max I.
Hands down the smoothest car rental process I've ever experienced. The shuttle took us directly to our rental and we took care of paperwork and payments through a phone app. We were on the road with our rental within ten minutes of arriving to Economy. Not entirely sure where these poor reviews are coming from, but I'm definitely renting through this company when we visit Kaua'i again!
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October 2022 by Allen Ross
What an awesome experience. In the complicated world of travel these ladies rock. Swiftest rental car experience of my life. Mahalo
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August 2022 by Josh Mills
We received great customer service Jeddreck, Kira and Rene. When our reservation through another app didn’t work out, we were referred to Economy by Michelle at Thrifty. We were set up with an affordable option that worked out great. They checked in with us the morning of our return which was great. I’ll rent from Economy again! By the way, the other services will likely have lines during busy times whereas Economy will pick you up and drive you to the rental car lot.
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August 2022 by Marisa K.
Horrible service! Complete rip off! DO NOT and I repeat DO NOT order a car from here. Real disappointment. Abysmal customer service.
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July 2022 by D. Vincent
The best rental car experience! Cannot speak highly enough. We called when we arrived and she picked us up from Lihue and drove us right to the lot to pick up the car. The car was in great condition and got us all around the island safely. Along the way to pick up the car she gave excellent advice on places to go and see during our stay. Super friendly and welcoming. Will use this company again when back in Kauai!
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June 2022 by R Conder
Received a clean car in good condition, when it developed an issue was traded out with no problems.
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June 2022 by Julie A.
100% RECOMMEND. There are so many great things about Kauai, but Economy Rent a Car is at the top of my list. They were recommended by Expedia so I registered. When we arrived at the airport, they were right outside with the other shuttles. In fact, all the other companies had tons of people waiting on line who had to wait and wait for additional vans. They said they'd be there in 5 minutes after we got our luggage and they were there in two minutes. They new all my info, I paid on the van so we could just jump out to my cute yellow Kia Soul and take off. I said I'd drop the car off at 8pm and the shuttle was their waiting for me the moment I pulled up. I literally have never experience such amazing services. They beat all the rest by a long shot. SO glad we supported this business. I rarely write reviews, but they deserve it. Above and beyond custom and quick service!
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May 2022 by Robert Pagan
Just called around 9:20am today (May 5) and whoever answered the phone was the least helpful, most rude person ever. Did not care about answering our questions and quickly dismissed us to hang up the phone.
