The Home Depot in Lihue, HI is a reliable and customer-focused home improvement store serving the local community. With a wide selection of tools, appliances, outdoor furniture, building materials, and gardening supplies, the store is a one-stop-shop for all home projects. The knowledgeable staff, led by standout employees like Armando and Dez, are always willing to provide expert advice and go above and beyond to assist customers, whether DIY enthusiasts or professionals. The store receives high praise for its friendly atmosphere and employees who are eager to help, even if the issue is outside their department. Customers appreciate the involvement of assistant managers in serving shoppers. However, the store has also faced some challenges, such as issues with a refrigerator warranty and delays in receiving replacement parts. In these cases, the store has not always delivered the level of service customers expect, leading some to seek alternatives like Costco. Overall, The Home Depot in Lihue is viewed as a valuable resource for the community, with a focus on providing excellent customer experiences through its wide selection and dedicated staff.
Kiani is the nicest human on earth. She is always so willing to help and knows her stuff.
Shaston is just the man. He just gets things done.
Scotty the morning paint guy is awesome as well.
May 2025
Friendliest staff, everyone so willing to help regardless if it's their department or not. Really nice to see the asst managers getting involved with customers not just avoiding them.
July 2024
Staff are very kind and helpful and make sure we get the right parts.
