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February 2024 by Alina Gilmore
Great Jack-N-The Box! Always super friendly, professional staff and food is prepared fast and looks and tastes great! Good for a quick bite!
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February 2024 by MrSolowalker
wee were hungry and no employees showed up!
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January 2024 by Māmā TE Keikikamawaelualani KŪHAULUA
Very pipipi and customer service needs
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January 2024 by Pierre-Luc Mercier
Had the double cheese with bacon, tasted great & was served
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December 2023 by Rob Moon
Hit and miss- but generally good tacos. NOT open 24 hours!!!!! I've gone at 8pm and they were shut down/ lights out/locked up!They need to say- open when employees feel like working.
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December 2023 by aubrey tv
Service was fast. Restaurant was clean. Food was tasty.Parking: Outside of the mall area so you have lots of choices
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December 2023 by ethan davis
Normal Jack in the box. No issues, no problems. Clean, good customer service. Decent food.
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December 2023 by J burn
Always worth the stop. This location unfortunately was out of rootbeer and sprite. They had lemonade and coke so was all good.
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November 2023 by Naomi L.
We went here today to get lunch. Just ordered two burgers. My burger was good but was not hot enough. It was a tad warm but the bun was soft, the veggies fresh and the beef patty was good. Service at window was fine. We were only the second car in line so it was fast.
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November 2023 by Larry F.
The staff at this place is completely incompetent. I ordered a cheeseburger with ketchup only. I had to repeat that about four times before the guy seemed to understand it. However, when I got the cheeseburger, it had everything on it but ketchup. Seriously, how difficult is that to do correctly? I also ordered the $4.00 tiny tacos. After sitting down to eat, I discovered I was charged $4.99. I went back to the counter to complain about being overcharged, and the guy acted like a deer in headlights. When I asked for a refund, he just walked away. I continued to complain about being overcharged, but he didn't have a clue what to do. They finally gave me the name of the manager. She told me they would refund my money, but I had already left the restaurant by then. Life is too short for this BS.
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October 2023 by Cynthia Howard
This location is not open 24hrs. We got up early and saw they were the only location open 24hrs so we stopped over and were there around 4:45am, the drive through wad roped off, and doors inside locked. Not an employee in sight. We went to Safeway and came back at 5am, still closed. Their Google page needs updated and their door front hours if this is the case.Edit: We stopped st Texaco next door and the clerk stated he knows this location is having staffing issues. With this said, I would suggest a sign or note on the door as (most) customers tend to be more understanding when they understand the reasoning behind it.
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October 2023 by Richard S
I usually enjoy JIB food, but not at this place. Ordered tacos at the drive through and got back to the hotel to find that they basically had nothing in them but cheese and lettuce. Tried calling the next day to complain, but they wouldn’t answer the phone. Extremely disappointing.
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October 2023 by Chris
I ate at jack in the box 3 or 4 times and they always messed up on my order. Every time I tell myself I’ll give them another chance and it turns out with a disappointment wrong order or sandwich made wrong
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October 2023 by Kai Matsuda
I’d give it a 0 if I could, I ordered online and payed and NOBODY was even working don’t come here after 8 pm ?
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October 2023 by Rainy Knoche
My husband has wanted to eat here for so many years, and never did I think the first place I'd eat on Kauai was a Jack in the box but marriage is all about compromise! We didn't get to eat inside but the food was so delicious!