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August 2023 by David W.
A big shout out to Joel and his staff for a job well done. This location is one of the best run UPS stores period. Friendly staff and when I did need a fix a Notary issue, Joel was superb. Five Stars!
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August 2023 by B R.
Aloha I went into the ups store today One of my returns needed a bag and I didn't have one she said it will be 2$ for a bag I told ok I need to go get my money then when I got back she said 3$ because it didn't fit in a small bag, I didn't want to pay the 3$ so she took my product out of the bag totally destroyed the plastic bag taking my product out. she wasted 3$ lol never seen that happened before. It was already in the bag she told me 2$ great customer service would have just charged me 2$ bucks or just gave me the bag this rarely happens just this time I didn't have a bag for one of my retunes, I been a customer here for over 10 years .. interesting behavior!
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July 2023 by Shellie W.
After visiting this location well over two dozen times I can honestly say it is one of the best UPS stores around. The staff is friendly, helpful and have a great attitude. We have used them for shipping, notary services and supplies. Thanks for being great at what you do!!!
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June 2023 by Kevin C.
I actually posted the other day about how this place wasn't that good. i was not being reasonable. Went back today to get an address and it was a super pleasant awesome vibe and they helped me out far more than I could of asked for. i got given a half dozen of White sugarloaf pineapple and was so stoked to give the guy working today and told him I was sorry.
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April 2023 by Greg B.
easy breezy encounter dropped off my amazon product to be returned, scanned my QR code and was off with my reciept
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March 2023 by Jose C.
if you need to ship internationally , good luck .... I paid around $500.00 to ship around $100.00 worth of sweets and coffee to my family in Mexico the store did not informed me that I needed an exporter license or paid about 300.00 DLL custom's fees per package another option ... have it returned and not getting reimbursed for the original price of shipping one hour navigating through website several phone calls ... so frustrating
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March 2023 by Sheila A.
This is my second review. Brittany, the manager, keeps changing the dates to get my money back. I dont want the police to get involved with this, but i think im being fooled from this company.
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March 2023 by Jerry G.
This store is staffed with the friendliest people and the most helpful staff imaginable! Aloha is alive and well in side this business and the convenience is apparent! Packaging supplies, copy machines, etc. Your one stop delivery service you can always count on! Kudos UPS Store
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September 2022 by Mike H.
Very nice people, very willing to help. Store is clean and has most of what you need to ship.
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June 2022 by Gil R.
Typically use the notary service. Very convenient, friendly, and quick. Plenty of parking
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June 2022 by Michelle B.
We dropped off a box to ship to the mainland and the service was beyond expectations. They printed our label and also put extra tape to reinforce the handle area of the box on both sides.
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May 2022 by Anthony G.
Need to do a will and trust signing. Patient and understanding notary and staff. Outstanding, the best UPS store I have ever been in.
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January 2022 by Nathaniel Y.
"Excelent place for using business needs and services. Staffs are very courteous too. Thanks again for the service!"
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January 2022 by Fran C.
I ain't gonna lie to you............I probably know where all the UPS stores are on the Big Island, Maui, & Kauai. Why would Bruddah Fran know this???? Because every time I work on the neighbor islands (doesn't matter which island), whenever I have to bring parts to fix a machine, when it's time to have to ship back the broken parts to the mainland, I find it very efficient to just dump off my package at a UPS Store, instead of lugging it back with me to Oahu via Hawaiian Airlines. Sometimes when I travel I have to take a lot of gear with me, and it makes it so much sense to travel back to Oahu with less gear. This particular UPS Store is located in Lihue, at the Kukui Grove Shopping Center. You can't miss it, as it's just next door from the "Ross Dress for Less" in Lihue. Since the UPS Store is located in a major mall on Kauai, there are no issues with access, or even trying to find parking. Service here is efficient, as the clerks here will process you package in no time! Just walk in, drop off your box, and the clerk will give you a receipt, and off you go! Easy Peasy, and that's the way I like it!
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November 2021 by Susan C.
I want to give a shout out to Kaina and Brittany, who were a huge help when I was shipping some of my daughter's stuff back to the mainland. Kaina even helped me bring boxes in from my car. I was quite relieved because they were quite heavy.
