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April 2022 by Susan H.
My brother has had an account with Bank of Hawaii for about 30 years. His wife just died and I few in from California to help him with paperwork and to get through this hard time. My brother received some paperwork that need to be notarized and mailed right away. We went to his bank for help as I recommended because my bank is alway so helpful in California. We came into the bank, explaining the situation and ask for help. The new accounts clerk said you need an appointment, and the hours are 9:00 am - 11:00 am. Sorry. As you could see she was doing nothing. I asked if she could help us, my brother's wife had just died, I just flew in from California? She said we might want to drive into town to the UPS Store! I am shocked. Where is the customer service? Where is compassions? Shame on this branch. They will never get my business.
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May 2021 by antawn jameson
Worst bank ever. Horrible online banking app. Wish I could rate zero stars.
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September 2018 by Sarah Caledonia
Never crowded, always friendly. Free notary service if u have an account.
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March 2017 by bruce allen
Friendliest tellers. Always easy to access. Local folks. BoH is a great bank.
