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February 2024 by Chicken Joe Wright
Still here!
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December 2023 by Leslie Parkinson
Today I had one if the worst visits at DMV ever in my life. The woman who was helping me ( if you could call it that) was extremly rude and had a nasty attitude from the moment I sat in front of her. Eventually I started an attitude back. I asked for a supervisor after she was yelling at me and slammed paperwork in front of me on the counter. I would highly recommend if you need to go to DMV find a diffrent one to go to... this is not the first time I have been to this particular DMV , it seems like a few of those women there need an attitude adjustment. I guess if you work at DMV you can treat people anyway you want with no reprocussions. I will never go back to this DMV.
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September 2023 by J
Busy there is 10 people..nice and quiet
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September 2023 by Norberto Sanchez
Very clean n fast and helpful
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July 2023 by ReGina N.
Joanne - woman working at #4 ... unprofessional... manipulative... gave me completely wrong information (at first, didn't even want to answer, I had to ask several times, she even seemed annoyed that I wanted to know what ''stored'' meant, before I signed it... and later she lied to someone working above her in main office, about it, when I tried to clarify what happened and wanted to make changes... gaslighted saying she never told me what she did... (up until that dmv visit, I didn't even know what ''vanity plates'' meant either and couldn't make up the story,Most frustrating, manipulative, dishonest unprofessional experience... started with this woman, Joanne, at window #4, Pukalani DMV... continued, few days later, with woman in main office and Joanne again, after that, who completely discarded me trying to explain how I was clearly given wrong information... I had never been in situation with my car, I was and even though, my English is quite good, it's not my first language, I don't understand all the terms for that reason as well...Up until this DMV visit, I didn't even know what ''vanity plates'' meant and couldn't even make up a story using that term, if I tried - she told me that I could only store car, if I had vanity plates which - now I know is not true, but when I signed paper saying I ''understood'' -- I didn't know... I only knew what she told me - `stored applies to car only if you have vanity plates...This has caused a big problem for me and all because I was given completely wrong information by this woman in Pukalani DMV...
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July 2023 by Julia Miller
Just walked in. Got the ticket and got seated immediately.
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July 2023 by Stir Your Soul Cafe
Joanne - woman working at #4 ... unprofessional... manipulative... gave me completely wrong information (at first, didn't even want to answer, I had to ask several times, she even seemed annoyed that I wanted to know what ''stored'' meant, before I signed it... and later she lied to someone working above her in main office, about it, when I tried to clarify what happened and wanted to make changes... gaslighted saying she never told me what she did... (up until that dmv visit, I didn't even know what ''vanity plates'' meant either and couldn't make up the story,Most frustrating, manipulative, dishonest unprofessional experience... started with this woman, Joanne, at window #4, Pukalani DMV... continued, few days later, with woman in main office and Joanne again, after that, who completely discarded me trying to explain how I was clearly given wrong information... I had never been in situation with my car, I was and even though, my English is quite good, it's not my first language, I don't understand all the terms for that reason as well...Up until this DMV visit, I didn't even know what ''vanity plates'' meant and couldn't even make up a story using that term, if I tried - she told me that I could only store car, if I had vanity plates which - now I know is not true, but when I signed paper saying I ''understood'' -- I didn't know... I only knew what she told me - `stored applies to car only if you have vanity plates...This has caused a big problem for me and all because I was given completely wrong information by this woman in Pukalani DMV...
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July 2023 by skinny guy
Not many people there so I got through quickly ?
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June 2023 by Nick D
Extremely unprofessional on the phone. Horrible lady answering the calls. I just now called to ask about how to get a registration. I let her know I’m new to the island and the lady said “yeah, I can tell” in a snarky tone and then hung up on me before answering my question. What a b-word, seriously, what’s her problem?
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May 2023 by Cynthia McLean
Went very smoothly after I finally got to the window. Strange that 6 people were at desks and only two were working with the public.
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July 2021 by Jorge Mejias
Extremely unprofessional! I called from England, United Kingdom and had to wait a while on hold just so the representative with a negative attitude could hang up seconds after answering. If the manager is reading this, check your call records from June 28, 2021 at 10:45. The woman I was speaking to poorly represents your office and must not care to be there. Mahalo.
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February 2021 by Rvca TheCat
They are closed for renovations
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December 2019 by Julia Roberts
Short wait, friendly service!
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December 2019 by Lou Z.
As of December 2, 2019 this office is still closed for remodeling of the building. Call before you try going here and don’t go by what the recording says, I did and they don’t mention anything about the office being closed. The sign on the door indicates they closed in September sometime but gives no other information
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October 2019 by Heidi G.
THIS LOCATION IS CLOSED. They're so lazy that there is no update to yelp- the website- or if you try and call for hours- still says open. The only way to find out is to drive all the way here.